Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 100,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability. SGS’s Business Assurance division helps companies build trust and manage risk through certification, audits, training, and advisory services—empowering them to meet global standards and boost performance. Job Description Job Title: Senior Technical Medical Device Coordinator Job Type: Permanent Location: Birmingham area • Office Based Hours: Monday to Friday 8.30am to 5pm Salary: up to £33,000 pa Industry: Business Assurance We are looking for an experienced Senior to support the UK Medical Devices Team to coordinate & support the process for Technical Documentation Reviews & monitor KPI reports and coordinate resultant actions as needed. To manage the processes related to Technical Documentation (TD) reviews Assisting with management of complaints Enhance customer relationships especially for Key Clients by supporting client calls and attending client meetings as required Raise purchase orders for invoicing clients Qualifications The ideal candidate for this role is someone who has practical experience of Medical Device Regulations or Auditing Regulations and has worked to a high level of technical documentation control You will also have the following: Proven experience of working in an office environment High level of computer literacy in using MS Office (e.g. Outlook, Word, Excel, Power point Teams) & databases Minimum of NVQ 3 in Customer Service and/or Administration Experience of producing professional written communications Additional Information At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (immediate access) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays An additional day off for your birthday Retailer Discounts Enhanced maternity/paternity and adoption pay Christmas Vouchers Health & Wellbeing initiatives Discounted Gym Membership SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.