Refund Policy

Full refund if requested within 14 days of purchase and you have used the service in good faith. Applies to monthly, annual, and one-time upgrades.

Email admin@mycareerpilot.co.uk with your email and purchase date. We process requests within 5–7 business days.

Refunds are returned to the original payment method. Processing times depend on your bank.

Cancel any time via settings. You keep access until the end of the billing period unless a refund is issued.

Under the Consumer Contracts Regulations 2013, you normally have 14 days to cancel a digital service without giving a reason. By starting to use a paid plan immediately after purchase, you agree that we may begin providing the Service straight away and acknowledge that your right to cancel may be affected once you have accessed paid features — this policy's 14-day refund window is intended to give you at least the same protection in practice. Nothing in this policy affects your other statutory rights under the Consumer Rights Act 2015, including your right to a service performed with reasonable care and skill.

We reserve the right to refuse refunds for repeat requests or exploitation of the guarantee.

Billing questions: admin@mycareerpilot.co.uk