"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. Are you ready to drive the future of AutoCat? We are looking for a dynamic and innovative Associate Product Manager to shape our newly-launched AutoCat v 10. Built from the ground up with an API-first architecture and an intuitive user experience, AutoCat v10 also introduces an industry-first Intelligent Sales Assistant that embeds aftermarket expertise into every sales interaction. The result is more first-time-right part identification, fewer returns, and faster onboarding of new starters for our customers. AutoCat v10 has been built from the ground-up with an API-first, architecture and intuitive user experience. It is also bring in an industry-first Intelligent Sales Assistant that brings embedded aftermarket expertise to every sale experience enabling users to get to more first-time-right part recommendations, fewer returns, and higher conversion. This is your opportunity to help take a cutting-edge automotive aftermarket parts catalogue with a strong, established customer base to the next level - driving adoption and migration onto v10, growing usage of the Intelligent Sales Assistant, and shipping features that deliver further efficiency and profitability for our customers. As the Associate Product Manager for Autocat (EMEA), you’ll be at the forefront of product innovation. You will: • Own the Product Backlog: Manage the development pipeline, ensuring that the highest-impact features are prioritised. Collaborate with stakeholders across Product, Engineering and Commercial to continuously refine the product based on customer feedback and market insight. • Drive the Product Roadmap: Maintain and execute a product roadmap aligned with strategic goals. Participate in sprint planning and Agile practices to ensure timely delivery of features that meet market demands. • Support Adoption and Migration: Work with Commercial, Marketing and Customer teams to drive customer migration onto AutoCat v10 and grow active usage of the Intelligent Sales Assistant, tracking adoption and converting trials into sustained usage. • Collaborate Across Teams: Work closely with engineering, design, sales, and marketing to ensure seamless communication and efficient product development. Lead ideation workshops to generate innovative solutions and drive product success. • Market & Competitive Insights: Conduct regular market research to stay ahead of trends and competitors, ensuring that AutoCat continues to lead the market. Key Responsibilities: Backlog & Prioritisation: • Backlog Ownership: Manage the product backlog, ensuring development teams are prioritising high-impact features. Collaborate with stakeholders to refine and adjust the backlog based on customer insights and market conditions. • Cross-Product Collaboration: Actively collaborate with other product teams across Klipboard – including ERP, ecommerce, GMS, and data teams – to drive resource efficiency and identify cross-pollination opportunities for maximum value. 2. Roadmap & Execution: • Product Roadmap: Assist in maintaining and updating the roadmap in Aha!, ensuring alignment with the strategic objectives gathered from cross-functional teams. • Sprint Planning & Agile Practices: Collaborate with engineering, participating in sprint planning and other Agile ceremonies to ensure timely delivery of features. • Feature Delivery: Work across teams to ensure product features meet performance, quality, and timing expectations. 3. Cross-Functional Collaboration: • Customer & Stakeholder Communication: Capture and translate customer feedback into the product roadmap, ensuring the product continues to meet market needs. • Cross-Team Collaboration: Partner with engineering, design, sales, and marketing teams to facilitate effective product delivery. Ensure timely communication between departments. • Lead Ideation Workshops: Facilitate ideation and business case workshops with internal and external stakeholders to ensure critical information is captured for product success. 4. Product Development Support: • Feature Specifications: Write and maintain detailed product documentation, including user stories and feature descriptions. • Data-Driven Decision Making: Use analytics to guide decision-making on feature prioritisation and performance improvements. • Problem Solving: Identify and resolve issues that arise during the development process. • AI Capability Support: Help shape and deliver the Intelligent Sales Assistant roadmap, ensuring intelligent features are integrated seamlessly into existing AutoCat workflows and that AI-driven suggestions are practical, accurate, and genuinely useful to users. 5. Market Research & Competitive Analysis: • Understand the Market: Conduct regular market research to understand trends in automotive service platforms. • Competitive Positioning: Monitor competitor offerings and identify areas for differentiation. Skills, Knowledge and Experience: • Product Management Experience: Minimum 3 years in product management or a related role, preferably within automotive software or digital platforms • Agile & Backlog Management: Proven track record of working within Agile frameworks, including backlog refinement and sprint planning. Experience with tools like Aha! or JIRA. • Industry Knowledge: Understanding of the automotive aftermarket parts industry, particularly in parts catalogue data. • Stakeholder Collaboration: Strong background in working with senior stakeholders for requirement gathering, prioritisation, and product ideation. • Data-Driven Decision Making: Knowledge of data analytics and the use of customer feedback to guide product development and feature prioritisation. • Problem-Solving & Adaptability: Ability to navigate challenges, identify solutions, and adapt quickly to changing business or technical requirements. • Communication Skills: Excellent written and verbal communication skills, with the ability to clearly present ideas, requirements, and updates to stakeholders at all levels. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #LI-Hybrid