POSITION SUMMARY
Prepare special meals or substitute items. Regulate temperature of ovens,
broilers, grills, and roasters. Pull food from freezer storage to thaw in the
refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain
food logs. Monitor the quality and quantity of food that is prepared.
Communicate assistance needed during busy periods. Inform Chef of excess food
items for use in daily specials. Inform Beverage & Food service talent of menu
specials and out of stock menu items. Ensure the quality of the food items.
Prepare and cook food according to recipes, quality standards, presentation
standards, and food preparation checklist. Prepare cold foods.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching talents; serve as a role model. Follow
all company and safety and security policies and procedures; report maintenance
needs, accidents, injuries, and unsafe work conditions to manager; complete
safety training and certifications. Ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary information;
protect company assets. Anticipate and address guests’ service needs. Speak with
others using clear and professional language. Develop and maintain positive
working relationships with others; support team to reach common goals; listen
and respond appropriately to the concerns of other talents. Ensure adherence to
quality expectations and standards. Stand, sit, or walk for an extended period
of time. Reach overhead and below the knees, including bending, twisting,
pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance. Perform other reasonable job
duties as requested by Supervisors.
CRITICAL TASKS
Safety and Security
▪ Report work related accidents, or other injuries immediately upon occurrence
to manager/supervisor.
▪ Follow policies and procedures for the safe operation and storage of tools,
equipment, and machines.
▪ Follow company and department safety and security policies and procedures to
ensure a clean, safe, and secure environment.
▪ Identify and correct unsafe work procedures or conditions and/or report them
to management and security/safety personnel.
▪ Use proper equipment, wear appropriate personal protective clothing (PPE), and
employ correct lifting procedures, as necessary, to avoid injury.
▪ Follow property specific procedures for handling emergency situations (e.g.,
evacuations, medical emergencies, natural disasters).
▪ Complete appropriate safety training and certifications to perform work
tasks.
Policies and Procedures
▪ Protect company tools, equipment, machines, or other assets in accordance with
company policies and procedures.
▪ Follow company and department policies and procedures.
▪ Ensure uniform, nametags, and personal appearance are clean, hygienic,
professional and in compliance with company policies and procedures.
▪ Protect the privacy and security of guests and coworkers.
▪ Perform other reasonable job duties as requested by Supervisors.
Guest Relations
▪ Assist other talents to ensure proper coverage and prompt guest service.
▪ Address guests' service needs in a professional, positive, and timely manner.
Communication
▪ Speak to guests and co-workers using clear, appropriate and professional
language.
▪ Talk with and listen to other talents to effectively exchange information.
▪ Provide assistance to coworkers, ensuring they understand their tasks.
Working with Others
▪ Support all co-workers and treat them with dignity and respect.
▪ Partner with and assist others to promote an environment of teamwork and
achieve common goals.
▪ Develop and maintain positive and productive working relationships with other
talents and departments.
Quality Assurance/Quality Improvement
▪ Comply with quality assurance expectations and standards.
Physical Tasks
▪ Stand, sit, or walk for an extended period of time or for an entire work
shift.
▪ Reach overhead and below the knees, including bending, twisting, pulling, and
stooping.
▪ Move, lift, carry, push, pull, and place objects weighing less than or equal
to 25 pounds without assistance.
General Kitchen
▪ Prepare all potentially hazardous foods at the correct temperature according
to the HACCP guidelines.
▪ Follow appropriate personal hygiene procedures to ensure food served to guests
is safe for consumption, including disinfecting hands prior to handling food and
wearing a hat/hairnet and proper footwear.
▪ Follow and ensure compliance with food safety and handling policies and
procedures, such as product rotation, First In-First Out (FIFO); dating,
labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold
Chain compliance, across all food-related departments and areas.
▪ Ensure the quality of the food items and notify manager if a product does not
meet specifications.
▪ Operate ovens, stoves, grills, microwaves, and fryers to prepare foods.
▪ Communicate any assistance needed during busy periods to the Chef to ensure
optimum service to guests.
▪ Monitor the quantity of food that is prepared and the portions that are served
in to control food waste and ensure that good food is not thrown away.
▪ Report maintenance issues immediately to appropriate personnel (i.e.,
management or maintenance).
▪ Check and ensure the correctness of the temperature of appliances and food
using thermostats and thermometers, including monitoring freezer systems, such
as fans, drains, and doors, for proper operation, and report issues or problems
to facility management.
▪ Maintain kitchen logs for food safety program compliance (e.g., A1, A2, QA).
▪ Maintain up-to-date knowledge of company Food Safety Programs within assigned
area of responsibility, as well as all local, state, and federal regulations.
▪ Inform Chef of any excess food items that can be used in daily specials or
elsewhere.
▪ Maintain food logs for all food products (e.g., production charts).
Sanitation and Maintenance
▪ Wash and disinfect kitchen area including tables, tools, knives, and equipment
to ensure sanitary conditions and meet the departmental standards, including
using sanitizers required by health department.
▪ Set-up and break down work station with required mise en place, tools,
equipment and supplies, ensuring items are to established specs, ensuring
adequate fill of containers, storing items appropriately, and cleaning station
as appropriate.
▪ Follow and ensure compliance with sanitation and cleaning procedures and pest
control guidelines, reporting pest control issues to appropriate personnel.
▪ Disassemble and assemble kitchen equipment following safety procedures when
cleaning.
Kitchen Tools & Equipment
▪ Use kitchen tools safely and appropriately, including using appropriate tools
to open cartons, boxes, and cans; keeping knives sharpened; using proper knife
handling procedures; using correct knives for particular food item or specific
task; using dry pads when moving hot material; and engaging all appropriate
safety devices prior to operating equipment.
▪ Use measuring tools (for example, scale, measuring cups, measuring spoons) to
precisely measure ingredients and portion sizes.
Food Preparation
▪ Prepare and cook food according to recipes, quality standards, presentation
standards, and food preparation checklist, establishing priority items.
▪ Test foods to determine if they have been cooked sufficiently, using methods
such as tasting, smelling, or piercing them with utensils.
▪ Prepare ingredients for cooking, including portioning, chopping, and storing
food before use.
▪ Weigh, measure, and mix ingredients according to recipes or personal judgment,
using various kitchen utensils and equipment.
▪ Wash and peel (if required) fresh fruits and vegetables to prepare them for
cooking or consumption.
▪ Monitor food quality while preparing food and throughout the day utilizing the
HACCP forms and production charts.
▪ Prepare special meals or substitute items, where possible, to satisfy guest
requests.
▪ Regulate temperature of ovens, broilers, grills, and roasters.
▪ Pull food from freezer storage to thaw in the refrigerator, according to
freezer pull chart.
Set-up
▪ Ensure proper portion, arrangement, and food garnish to be served to waiters
or patrons, according to standards.
▪ Serve food (for example, soup, desserts, sides, entrees) in proper portions
onto dishes, plates, mugs, and bowls, ensuring proper plate appearance.
▪ Inform Beverage & Food service talent of menu specials and out of stock menu
items throughout the meal period.
Banquet/Buffet
▪ Breakdown work station and return and label back-up items according to proper
food handling procedures. Maintenance, Sanitation, and Cleaning Activities
▪ Ensure food storage areas are clean.
CRITICAL COMPETENCIES
Interpersonal Skills
▪ Team Work
▪ Interpersonal Skills
▪ Diversity Relations
Communications
▪ Listening
Personal Attributes
▪ Dependability
▪ Stress Tolerance
▪ Positive Demeanor
▪ Safety Orientation
▪ Adaptability/Flexibility
▪ Presentation
▪ Integrity
▪ Initiative
Organization
▪ Multi-Tasking
▪ Detail Orientation
Stock and Inventory
▪ Food Storage and Rotation
Equipment and Tools
▪ Thermometer and Thermostat
▪ Temperature Standards
▪ Kitchen Tools
▪ Kitchen Equipment
▪ Cleaning Kitchen Tools/Equipment
Basic Cookery
▪ Cooking Standards
▪ Thawing Food
▪ Recipe
▪ Fish Storage
Butcher
▪ Protein Storage Guidelines
Set-up
▪ Station Setup
Bussing
▪ Food Handling
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 3 years of related work experience.
Supervisory Experience: No supervisory experience.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
experience life. We’re here to open doors and open minds. We are constantly
inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
at our core and has made us renowned for reinventing the norms of luxury around
the globe. Whatever/Whenever is our culture and service philosophy that brings
our guests’ passions to life. If you are original, innovative, and always
looking towards the future of what’s possible, welcome to W Hotels. In joining W
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team,
and become the best version of you.