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The Apple Services Engineering (ASE) team is one of the most exciting examples
of Apple’s long-held passion for combining art and technology. These are the
people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple
Books. And they do it on a massive scale, meeting Apple’s high expectations with
high performance to deliver a huge variety of entertainment in over 35 languages
to more than 150 countries. These engineers build secure, end-to-end solutions.
They develop the custom software used to process all the creative work, the
tools that providers use to deliver that media, all the server-side systems, and
the APIs for many Apple services. Thanks to Apple’s unique integration of
hardware, software, and services, engineers here partner to get behind a single
unified vision. That vision always includes a deep commitment to strengthening
Apple’s privacy policy, one of Apple’s core values. Although services are a
bigger part of Apple’s business than ever before, these teams remain small,
forward-thinking, and cross-functional, offering greater exposure to the array
of opportunities here.
DESCRIPTION
Apple Services Engineering infrastructure is BIG. Operating at our scale, across
multiple geographically dispersed data centers and servicing hundreds of
millions of users presents unique challenges. As an SRE at Apple, you'll need to
solve these problems using data, teamwork, and your own expertise. SREs at Apple
own the full infrastructure stack; from device driver performance debugging to
content delivery network traffic management — our responsibilities are both
broad and deep. ASE runs the majority of its systems on Linux. We run a mix of
open source, vendor licensed, and internally developed tools to perform
functions such as system configuration management, provisioning, software
deployment, logging, and monitoring. You'll learn these tools and have
opportunities to improve them. Our team is collaborative; we work closely with
the development teams we support to deliver the best results for Apple. We think
critically and strive to balance the best solution with the need to get things
done for each engineering challenge we face. Good ideas are heard and results
are rewarded. Culturally we believe in a close partnership with our development
teams and aim to design & build new services together. We're passionate about
software and automation in SRE and develop a variety of tooling and
infrastructure. Our services run on mixed & hybrid platforms.
MINIMUM QUALIFICATIONS
Advanced experience with programming languages (Go, Python, Ruby, Bash) and a
passion for designing and building reliable systems Strong sense of ownership
and integrity demonstrated through clear communication and collaboration with a
deep systems and infrastructure knowledge Advanced knowledge and hands-on
experience with source code and artifact management systems, CI/CD
infrastructure (GitHub, Artifactory, Jenkins) Automation advocate - you truly
believe in removing operation load with software Understanding of the Linux
operating system, standard networking protocols, and components
PREFERRED QUALIFICATIONS
Experience in managing and scaling distributed systems in a public, private, or
hybrid cloud environment Hands-on experience managing large numbers of diverse
systems with configuration management or software delivery platforms (Puppet,
Ansible) Experience with deploying, supporting and monitoring new and existing
services, platforms, and application stacks (Grafana, Splunk) Excellent
troubleshooting and problem solving skills, both with and without AI assistance