The Credit Controller will be responsible for managing and recovering outstanding debt, ensuring invoices are paid within agreed payment terms and maintaining strong relationships with clients. You will be reporting to the Credit Control Team Leader. • Responsibility for the collection of the allocated customer debtor balances within agreed payment terms. • Proactively contact clients by telephone and email to secure payment of outstanding invoices • Follow up on invoices before and after their due date to ensure timely payments • Investigate and resolve client invoice queries, working closely with consultants, payroll and finance. • Timely and accurate posting of customer receipts using remittance advice or other confirmation. • Report on all overdue invoices along with an update on the reason, action taken and the proposed resolution. • Negotiate payment dates and payment plans where appropriate • Prepare and send ad-hoc invoices and credit notes as required. • Setting up new clients and maintaining accurate information across multiple systems, including monitoring of credit reports. • Working as part of the team to help achieve monthly KPI’s including collections targets, over 90 days debtor balances and days sales outstanding. • To seek assistance from Consultants, Managers & Directors, where appropriate, in the collection of debt. • Produce accurate Sales Invoicing for Accounting System • Reconcile client payments received against outstanding invoices and accounts. • Identify opportunities to improve processes to ensure they remain efficient and effective. • Keen attention to detail and accurate maintenance of information on Client accounts. • Flexible/Hybrid working after probation. * 25 Days Holiday (increases by 1 day per year of service, with the opportunity to buy 5 days after probation) • Annual Company holiday • Offsite Training Days • Pension Scheme - 4% Matched after qualifying period increasing with seniority up to 10% • Private Health Care for all grades from day 1 • Year round paid for social events calendar • Christmas, End of Quarters, Goodwood Races • Full suite of flexible benefits available to pick and choose * £50 voucher on your birthday * 5* Rated Office Location • Death in Service benefit • Free Bus service from nearby railway stations • Free Parking • Internal performance related prizes (monthly and quarterly) • Onsite Restaurant • Team Lunches