Security Officer, Pre-Opening - The St. Regis London
Marriott
London, England, United KingdomPosted 11 days agoFull-time
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Security Officer
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s
prestigious debut in the United Kingdom. This is a destination where history and
modernity meet, where the energy of the city is palpable, and where every
arrival feels personal. With signature butler service, refined interiors by
Richmond International, and an unmatched Bond Street address, The St. Regis
London embodies Live Exquisite, a celebration of London’s pioneering and
glamorous lifestyle for the Luminaries of the world.
As a Security Officer, you will play a vital role in safeguarding the wellbeing
of our guests, hosts, and property. You will uphold the highest standards of
safety, vigilance, and discretion, ensuring that every guest feels secure while
immersed in the refined elegance of The St. Regis experience. This is a role for
a polished, observant, and service‑driven professional with a passion for luxury
hospitality and uncompromising attention to detail.
Key Responsibilities
• Maintain a safe and secure environment for guests, hosts, and property at all
times
• Conduct regular patrols of public areas and back‑of‑house spaces
• Respond promptly to incidents, emergencies, and guest concerns with
professionalism and composure
• Monitor CCTV and security systems, ensuring accurate reporting and escalation
when required
• Support guest interactions with warmth, discretion, and a service‑first
approach
• Enforce access control for restricted areas and ensure compliance with safety
procedures
• Collaborate with hotel departments to support smooth operations and guest
experience
• Prepare accurate reports on incidents, observations, and daily activity
• Assist with emergency procedures including evacuations, first aid, and crisis
response
• Uphold company policies, professional appearance standards, and
confidentiality
Core Competencies
We are seeking a refined and vigilant professional who embodies the essence of
luxury hospitality. You should have:
• A valid SIA licence (mandatory)
• Experience working in a 5‑star luxury hotel or similar high‑end environment
• Strong situational awareness and the ability to remain calm under pressure
• Excellent communication skills with a polished, confident presence
• A discreet, guest‑focused approach to security and service
• Strong organisational skills and attention to detail
• Ability to work collaboratively across multiple departments
At The St. Regis London, our Hosts are the heartbeat of our legacy of
exceptional service, and in honour of your dedication, we offer a curated
collection of benefits designed to support and elevate your journey with us.
Financial Rewards
• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub’s exclusive retail, wellness and travel privileges
• Friends and Family preferred rates at Marriott hotels worldwide
Career Development
• Clear pathway for internal promotions and transfers
• Cross‑department training to refine your craft and broaden your expertise
• Expert‑led development programmes
• Continuous learning through structured programmes
• Premium e‑learning platform access
• Be part of an exclusive pre‑opening experience shaping the future of the
property
Wellbeing Support
• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff
restaurant
• Food and Beverage discounts across Marriott properties
• Year‑round wellbeing initiatives and wellness activities
Recognition and Appreciation
• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated including birthdays, anniversaries, and personal
milestones
• Vibrant social calendar with team events and engagement activities
Terms and Conditions Apply
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all
applicants must be eligible to live and work in the UK. Documented evidence of
eligibility will be required from candidates as part of the recruitment process.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is
committed to delivering exquisite experiences at more than 50 luxury hotels and
resorts in the best addresses around the world. Beginning with the debut of The
St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth
century, the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility, as
well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.