Planning Manager, Flex, EU

At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called delivery partners – to make deliveries to our customers. Flex Planning Team provides Amazon Operations with cost-optimal and flexible capacity solutions for operational activities year-round, enabling the business to scale for seasonal peak demand increases. This role is based out of our corporate office. The ideal candidate is passionate about leveraging data to deliver actionable insights that impact daily business, has a strong delivery record, and is experienced in driving execution in a cross-functional environment, backed by analysis and data. They thrive in a fast-paced environment, relish working with large amounts of data, and enjoy the challenge of solving highly complex, and sometimes ambiguous problems. Key job responsibilities In this position, you will take ownership of capacity planning, pricing and DP engagement for speed programs from day one, exercising sound judgment to ensure plans are realistic and achievable. At Amazon, we trust our people and provide extensive support to help set you up for success. Our culture is learn-by-doing oriented, empowering you to take control of your career. A day in the life As a Planning Manager in the Flex Planning Team, your daily responsibilities will center around generating and maintaining data-driven capacity plans to ensure operational efficiency. You will start your day by reviewing performance metrics and analyzing any execution gaps from previous plans, using these insights to refine future forecasts. Throughout the day, you'll collaborate with cross-functional partners to align on resource requirements and implementation strategies. You will spend time diving deep into data analysis, using tools like SQL, Excel and AI agents to extract meaningful patterns and trends that inform your planning decisions. Regular stakeholder meetings will be part of your routine, where you'll present your findings and recommendations to key business partners. Your role will also involve continuously monitoring planning accuracy, identifying improvement opportunities, and implementing solutions to enhance the planning process. Working in this dynamic environment, you'll need to remain flexible and ready to respond to changing business needs while maintaining focus on long-term strategic planning objectives. Basic Qualifications: • Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. • Experience working cross-functionally with tech and non-tech teams • Experience in program or project management • Experience in creating process improvements with automation and analysis, or experience communicating results to senior leadership • Experience in Supply Chain Management • Knowledge of database systems and SQL • Ability to leverage AI for advanced data analysis and automation Preferred Qualifications: • Bachelor's degree, or Master's degree in supply chain management, operations, engineering, analytics or related field Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page [https://www.amazon.jobs/en/privacy_page]) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.