From Crawford & Company's public careers listing

Head of Environmental

Crawford & Company

United KingdomPosted 22 days agoFull-time

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• Reporting to the Head of Technical Solutions, this individual will lead the Environmental Business • The Job Holder will have overall responsibility for operational, technical and strategic aspects of Environmental RESPONSIBILITIES • Execute on our strategic growth plans  • Lead with a people-centric approach around employee engagement and experience with a focus on hiring, retaining and developing top talent. • Drive a culture based on collaboration and accountability to lead through strong communication, empowerment, reward, and coaching. • Translate the strategy into practical plans while partnering cross-functionally with peers who can affect change. • Deliver operational excellence and efficiencies to maintain and drive margin through the team.  • Product development, Value Proposition, and new markets for growth to be identified to support the strategy. • Work in conjunction with the Finance Department in developing draft budgets and have overall responsibility for financial performance. • Generate a client centric culture.  • Ensure best in market service and quality delivery.  • Create and implement innovation inc IT i.e digital solutions.  • Succession Planning & training requirements with L&D.  QUALIFICATIONS Essential Criteria Leadership & People Management • Ability to motivate staff and set objectives and strategy to achieve growth. • Strong people management experience. • Ability to lead and grow the Environmental business. • Role modelling leadership behaviours to enhance the Crawford brand and internal culture. • Leader rather than a manager. • Own it, do it – takes total accountability for performance. Industry & Technical Knowledge • Previous experience leading a specialist environmental consulting or loss adjusting business. • Deep understanding of the insurance industry. • Proven track record in operations management. • Strong operational background. Commercial & Financial Management • Proven experience in driving Gross Profit contribution and achieving financial targets. • Previous experience leading a specialist environmental consulting or loss adjusting business. • Ability to interpret and analyse financial management reports. • Track record of delivering results. Communication & Client Focus • Excellent communication and presentation skills. • Effective and clear communicator. • Puts client first. • Has a market presence and can represent the Crawford brand to new and existing clients. Personal Effectiveness • Proven ability to meet deadlines. • Flexible approach, including ability to travel throughout the UK as required.   Desirable Criteria Market & Industry Profile • Established market presence and recognised industry profile beyond existing client base. • Existing network of key insurer, broker or corporate client relationships. • Experience of driving growth across multiple service lines or regions. Strategic Leadership • Experience leading organisational change and cultural transformation. • Experience developing long-term growth strategies and market expansion plans. • Experience influencing senior stakeholders at executive level.

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