Location: Barton Leisure Centre, Oxford, OX3 8GA Salary: £32,000 plus excellent benefits Schedule: Permanent, Full-time, 40 hours per week, Monday to Friday, 6am to 2.30pm or 1pm-9.30pm, Weekends (1 in 3) 7.30am to 4.30pm Make a positive difference every day At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust (LSCT). Leisure Solutions Community Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Facility Manager to join their team and help make a positive difference every day. As Facility Manager, you'll lead the day-to-day operation of a busy leisure facility, creating a positive impact on communities by ensuring services are safe, welcoming and high performing. Working closely with the General Manager, you'll help drive growth, innovation and excellent customer experiences, while supporting colleagues to develop and thrive. Your work will have purpose – helping to create healthier, happier futures for the people who use the facility every day. What you’ll do as a Facility Manager • Lead the safe, effective and efficient operation of the facility, ensuring high standards of health, safety and environmental compliance. • Support the General Manager in delivering operational plans, business objectives and sustainable growth. • Manage, coach and develop Duty Managers and departmental leaders, creating headroom for people to grow and perform at their best. • Drive excellent customer service, building trust with customers, stakeholders and the local community. • Use performance data and key performance indicators to identify opportunities for continuous improvement and innovation. • Take responsibility for facility readiness, keyholder duties and emergency response support when required. Does this sound like you? • Experience in facilities management, leisure operations or a similar operational leadership environment. • A proven ability to lead, motivate and develop teams while creating a positive and engaged workplace culture. • Strong communication and relationship-building skills with colleagues, customers and external stakeholders. • Confident using operational and performance data to make decisions and create impactful solutions. • Committed to delivering excellent customer experiences and making a positive impact on communities. • Full UK Driving Licence • Confident swimmer • NPLQ (National Pool Lifeguard Qualification) is desirable or training will be provided What we offer • Free gym membership for you and your immediate family • Free safeguarding training and Disclosure and Barring Service (DBS) checks • Free swimming lessons and holiday clubs for one child (50% off for additional children) * 21 days’ holiday plus bank holidays * 6% employer matched pension contribution • Training and development opportunities • Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts • Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment • Learn more at www.moreleisure.org/employee-benefits [http://www.moreleisure.org/employee-benefits/] Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. Ready to make a difference? Apply today #leisurejobs Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust. Our inclusive recruitment commitment: We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form. • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). Please note, for many of our roles, a DBS check will be required. For confidential enquiries about this role, please contact MyHR via the portal. Please ensure your line manager is aware of your application.