Sales Supervisor

Overview Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We’re looking for a motivated, enthusiastic Store Supervisor to join our The North Face team based in our flagship store in Bicester Village. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales. The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with. Responsibilities Let’s talk about the role! We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store. How You’ll Make a Difference In this entry level management position, you will assist the Store and Assistant Store Manager by: Supporting the management team to drive sales and profitability Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines Ensuring operational policies and procedures are respected Understanding your store’s KPIs and playing your part to ensure they are achieved Qualifications What makes you the perfect Store Supervisor? You love interacting with people. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience. You can talk to people, create a supportive (and fun!) environment, that helps deliver the best service possible You have experience in opening and closing a store, taking responsibility and being in charge when necessary Ideally you come from a retail background with some fashion or lifestyle experience You have excellent written and verbal communication in English (another language is a plus but not necessary) You are proficient in the use of MS Office and different POS systems You are flexible when it comes to working weekends, evenings, and holidays as necessary On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.