About the Role The Global Ethical Manager will lead the development and delivery of the Argos Global Ethical strategy for Clothing & General Merchandise by guiding internal teams and supporting suppliers. You will develop and deliver a risk-based programme of ethical audits to drive improved commitment and continuous improvement throughout the Argos supply base. You will be a pivotal support in the global delivery of onboarding assessments and site assessments and provide a rapid response to supplier, site and human rights issues as required. This is a fixed-term contract for 6 months. Hybrid between Coventry and Home. What I am accountable for • Develop supplier facing policies in association with relevant stakeholders and ensure effective implementation and compliance • Develop and deliver risk-based programme of supplier assessment ethical audits and environmental audits covering clothing, general merchandise and associated print, packaging and key indirect service providers • To deliver ethical expertise and effective issue management, as well as oversee the escalation process as required • Liaise with and influence outside agencies regarding ethical issues or audit standards • Train and develop colleagues to ensure competence and consistency in supplier auditing and supplier management • Identify emerging supply base risks based on knowledge of current and industry trends • Develop and maintain reporting to support continuous improvement • Manage the escalation and derogation process • Maintain flexibility to provide a rapid response to supplier issues as and when required • To identify and rectify any unacceptable practices at suppliers related to ethical and health & safety, working closely with the Category Technical teams and Commercial teams to ensure satisfactory conclusion of all issues in a timely manner • Collaborate with technical and commercial teams to address ethical non-conformances at factories • Risk based programme of ethical audits delivered to time and budget • Unacceptable practices at suppliers related to ethical, health & safety environmental standards identified and rectified to a satisfactory conclusion in a timely manner • All supplier visits documented, with clear actions that are followed up and closed out to the appropriate timescales • Supplier facing policies in place, trained out and reviewed • Improvement in supplier KPI’s relating to ethical standards • Assist with developing and taking the lead on implementing the Group’s Human Rights commitments for responsible product categories What I need to know • Experience in ethical management and issue resolution in general merchandise, clothing, electrical and/or food retail auditing • Lead auditor for social auditing skills with audit experience • Health & safety/environmental management systems training • Knowledge of fraud detection techniques • Knowledge of root cause analysis techniques • Data analysis and management skills and good IT skills • Full driving licence as this role does involve travel • Great attention to detail and the ability to follow issues through obsessively, with high standards for self and others and a fair but firm attitude. • Self-motivated to work on own initiative as well as within a team. • Able to build collaborative relationships through matrixed structure, networking internally and externally. • Strong organisation and planning skills. • Excellent verbal and written communication skills and able to communicate at all levels This is a fixed-term contract for 6 months. Apply now to hear more. RESPONSIBILITIES At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation , you will work with brilliant colleagues and directly shape how we serve our customers every day. From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy • Argos is an exciting place to build your future. QUALIFICATIONS We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).