From JPMorgan Chase & Co.'s public careers listing
Product Delivery Manager
JPMorgan Chase & Co.
Glasgow, Scotland, United KingdomPosted 8 days agoFull-time
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Are you ready to make an impact at the core of infrastructure modernization?
Join our dynamic team where your expertise will drive the delivery of robust,
scalable, and secure infrastructure solutions that power the enterprise. We
value diversity, collaboration, and a growth mindset, and are committed to
creating an inclusive environment where everyone can thrive. If you are
passionate about enabling technology at scale and delivering exceptional
customer experiences, we encourage you to explore this exciting opportunity.
As a Product Delivery Manager at JPMorganChase within the Compute Infrastructure
team, you will serve as a key leader responsible for orchestrating end-to-end
delivery of foundational compute platforms and services. You will act as the
voice of the customer, ensuring infrastructure solutions deliver real value,
reliability, and performance. Drawing on your deep understanding of
infrastructure product delivery, you will guide successful launches, manage
dependencies, and drive continuous improvement — collaborating closely with
infrastructure engineers, architects, security, and application teams to deliver
high-quality compute solutions that exceed customer expectations.
Job responsibilities
• Develop and execute a product delivery strategy that leverages modern compute
technologies — including virtualization, cloud, containers, and bare metal —
to maximize customer value and operational efficiency
• Collaborate across the infrastructure and application ecosystem to define
direction, set priorities, and execute initiatives aligned with business
goals and technology advancements
• Manage requests, inform and review priorities, make critical decisions,
communicate updates, and escalate issues as needed to keep delivery on track
• Build awareness of dependencies and cross-functional impacts to enable
efficient, informed decision-making across teams
• Lead discovery efforts and research to identify customer needs and integrate
emerging compute capabilities — such as hybrid cloud, edge computing, and
hardware acceleration — into the delivery roadmap
• Own, maintain, and evolve a delivery backlog that supports the strategic
roadmap and value proposition, with a focus on infrastructure features and
enhancements
• Build frameworks and track key delivery metrics including cost, capacity,
utilization, risk posture, reliability, and performance indicators
• Guide successful product launches, gather critical feedback, and ensure
top-tier client experiences, particularly for mission-critical infrastructure
services
• Coordinate preparation, logistics, and material development for quarterly
planning sessions with key stakeholders across the product and technology
ecosystem
• Monitor delivery progress, identify areas for optimization, and implement
improvements to maximize efficiency, reliability, and overall impact
Required qualifications, capabilities, and skills
• Formal training or certification on product delivery concepts and advanced
applied experience
• Demonstrated experience in product delivery, product management, or program
management, with exposure to compute infrastructure such as data center
operations, cloud platforms, virtualization, or container orchestration
• Advanced knowledge of the product development life cycle and delivery
methodologies including Agile, Scrum, and Kanban, as well as infrastructure
concepts such as compute resource management, virtualization, cloud
computing, and containerization
• Proven ability to lead product delivery activities including discovery,
ideation, strategic development, requirements definition, and value
management with a focus on infrastructure products and services
• Demonstrated success managing and implementing operational effectiveness and
portfolio management initiatives for large-scale infrastructure environments
• Proven ability to operate within agile methodologies and deliver scalable,
resilient, and stable compute infrastructure solutions
Preferred qualifications, capabilities, and skills
• Experience working in a highly matrixed, complex organization with multiple
stakeholder groups
• Experience collaborating with infrastructure engineering, cloud, security,
and application teams
• Familiarity with infrastructure metrics such as uptime, latency, capacity,
and utilization, along with best practices for operational excellence
• Knowledge of emerging infrastructure technologies and trends including
hybrid/multi-cloud, edge computing, and infrastructure as code
• Understanding of regulatory, compliance, and security requirements in
enterprise infrastructure environments
JPMorganChase, one of the oldest financial institutions, offers innovative
financial solutions to millions of consumers, small businesses and many of the
world’s most prominent corporate, institutional and government clients under the
J.P. Morgan and Chase brands. Our history spans over 200 years and today we are
a leader in investment banking, consumer and small business banking, commercial
banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined
based on the role, experience, skill set and location. Those in eligible roles
may receive commission-based pay and/or discretionary incentive compensation,
paid in the form of cash and/or forfeitable equity, awarded in recognition of
individual achievements and contributions. We also offer a range of benefits and
programs to meet employee needs, based on eligibility. These benefits include
comprehensive health care coverage, on-site health and wellness centers, a
retirement savings plan, backup childcare, tuition reimbursement, mental health
support, financial coaching and more. Additional details about total
compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring
to our global workforce are directly linked to our success. We are an equal
opportunity employer and place a high value on diversity and inclusion at our
company. We do not discriminate on the basis of any protected attribute,
including race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status, pregnancy or
disability, or any other basis protected under applicable law. We also make
reasonable accommodations for applicants’ and employees’ religious practices and
beliefs, as well as mental health or physical disability needs. Visit our FAQs
[https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about
requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including
Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from
finance and risk to human resources and marketing. Our corporate teams are an
essential part of our company, ensuring that we’re setting our businesses,
clients, customers and employees up for success.