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Senior Merchandising Co-ordinator
• DTC [Fixed Term Contract]
Glanbia
Join this dynamic team focused on delivering better nutrition for every step of
life’s journey
The Opportunity
Do you have a sharp eye for product presentation and a passion for creating
merchandising strategies that drive real results? Are you excited by the
challenge of delivering the right products at the right time to enhance the
customer experience? Can you leverage your creativity and strategic mindset to
optimize product assortments and align them with customer demand? Are you ready
to make a meaningful impact in a fast-paced, dynamic environment? Do you want to
help shape the future of merchandising at the world’s leading performance
nutrition brand?
At Glanbia Performance Nutrition (GPN), our mission is to inspire people
everywhere to achieve their performance goals. As a global leader in the
performance nutrition industry, we proudly manage an impressive portfolio of
brands, including Optimum Nutrition, Amazing Grass, Nutramino, Think!, BSN,
Isopure. Our products are sold in over 130 countries, and with our headquarters
in Dublin and facilities in locations such as Illinois, California, the UK, the
Netherlands, Germany, and Australia, GPN employs over 1,800 people worldwide. We
are a values-driven organisation with a focus on sustainable business
performance.
As a Senior Merchandiser Coordinator at Optimum Nutrition, you will develop and
execute strategic product assortments to enhance the online shopping experience
and drive ecommerce revenue across the EMEA region. You will manage product
assortments on our digital platforms using merchandising tools and systems to
ensure the right products are featured and available at the right time.
You will continuously improve the online customer journey by staying on top of
new features and functionality. Your role will involve leveraging data-driven
insights to assess performance, identify areas for improvement, and refine
strategies to optimize product assortment and conversion rates. In addition,
you act as a trusted business partner to local market teams—ensuring
collaborative, insight-led decisions that enhance performance and customer
experience.
Collaborating closely with key stakeholders like the Senior Merchandising
Manager, eCommerce Manager, local teams, CRM Lead, and Media Team, you will
ensure that our merchandising efforts align with broader business goals and
customer needs, creating a comprehensive 360° journey. You will use insights to
continuously improve the online shopping experience and manage regular reporting
on key metrics such as sales performance, customer satisfaction, and the
effectiveness of new merchandising enhancements.
By staying up-to-date with ecommerce and merchandising trends, you will
integrate best practices into your strategies, ensuring Optimum Nutrition’s
online presence remains at the forefront of the industry.
Responsibilities
• Content & Campaign Execution: Lead the execution of integrated content and
marketing campaigns in collaboration with global and local teams, ensuring
alignment with brand objectives and market-specific needs.
• PDP Optimization: Drive continuous improvements to Product Detail Pages
(PDP), enhancing user engagement and implementing strategies that increase
conversion rates through data-driven insights.
• Customer Journey Optimization: Analyze and optimize the customer journey to
improve engagement and streamline the shopping experience across all digital
touchpoints.
• Conversion Rate Optimization: Implement strategies to boost conversion rates
by enhancing product presentation, site layout, and checkout processes.
• New Site Development & Launch: Oversee the development and successful launch
of new websites, ensuring timely delivery and optimal user experience through
cross-functional coordination.
• Develop and Implement Product Assortments: Create and execute strategic
product assortments across EMEA digital platforms to optimize the online
shopping experience and drive ecommerce growth, ensuring the right products
are featured at the right time.
• Enhance the Online Customer Experience: Continuously improve the online
shopping journey by staying up-to-date with new features and functionalities,
and implementing changes that drive conversion rate optimization.
• Utilize Data-Driven Insights & Performance monitoring: Analyse performance
data to evaluate assortment effectiveness, identify optimisation
opportunities, and refine sales-driving strategies, while sharing clear,
actionable learnings from site optimisations (what changed, why, impact, and
next steps) across markets.
• Collaborate with Cross-Functional Teams: Partner with Senior Merchandising
Manager, eCommerce managers, and local teams to ensure merchandising efforts
align with overall business goals and meet customer needs.
• Track and Report Key Metrics: Act as a key point of contact for markets by
advising on merchandising best practices, identifying commercial
opportunities, and challenging the status quo, while proactively monitoring
and reporting on key performance metrics to deliver actionable insights
aligned with business objectives.
The Skills you will bring to the team
* 3+ years of experience in an eCommerce environment, ideally in an eCommerce
executive, merchandise, customer journey role
• Hands-on experience in a fast-paced retail, D2C, or sales environment
• Proficiency with software like Magento, Wordpress, preferably with Shopify
• Competence with analytics tools, such as Google Analytics and Tableau for
data analysis and reporting.
• Strong attention to detail, especially in digital environments.
• Proactive and results-driven, able to work efficiently in fast-paced settings
with a positive attitude.
• Excellent communication skills, with the ability to simplify complex issues
• Customer-centric, with a clear focus on understanding shopper needs and
behaviours
• A self-starter with growth mindset, highly motivated and action-oriented
Where and how you will work
The opportunity will be based in London with hybrid working arrangements
available which offer you a greater choice in how you work and live, giving you
a better work-life balance.
What we would like to offer you!
The opportunity to develop your career on a global stage, continuous learning
through an on-demand learning platform, and a competitive compensation package
including staff discounts, generous family leave policy, health & dental plan,
competitive salary.
About Glanbia
Glanbia is a better nutrition company with three divisions: Performance
Nutrition, Health & Nutrition and Dairy Nutrition. Collectively and with our
partners we offer an incredible breadth of expertise in nutrition. We employ a
team of 5800 people, work with global food and beverage companies, and sell our
award-winning and market-leading brands and ingredients in more than 100
countries worldwide
At Glanbia, we celebrate diversity, because we know that our individual
strengths make us stronger together. We welcome and encourage interest from a
variety of candidates, we will give your application consideration, without
regard to race, colour, religion, sex, sexual orientation, gender perception or
identity, national origin, age, marital status, protected veteran status, or
disability status.
At Glanbia, our culture celebrates individuality, knowing that together we are
more.