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We have an opportunity for a Field Operation Manager. The Field Operations
Manager (FOM) will be responsible for managing and developing the Field Service
Specialists (FSS) in their respective Territories. The FOM will drive the team
to deliver operational excellence, ensuring effective customer engagement from
the local Lifecycle Solutions & Services (LSS) and the broader Honeywell Process
Solutions (HPS) team. This role is accountable for driving growth across all LSS
service delivery modes through effective workforce planning, delivery
coordination, and ensuring compliance with Honeywell and customer Quality,
Health, Safety, and Environmental requirements following strict adherence to the
Honeywell Accelerator AMS GDM.
Honeywell Technologies
Honeywell Process Automation is a pioneer in automation control,
instrumentation, and services for various industries including oil and gas,
refining, energy, and more. We deliver software and services that help customers
overcome competitive pressures and achieve business outcomes. Our comprehensive
portfolio in process control, monitoring, and safety systems provides optimized
operations and maintenance efficiencies. Honeywell's technologies are helping
facilities, supply chains, and workers become more connected, safer, and more
profitable
RESPONSIBILITIES
• Develop strong trust relationships with key customer contacts.
• Work with Contract Managers to plan and schedule labour resources to meet the
needs of customers aligned to their contract entitlements.
• As needed, directly contact customers to schedule FSS contract or SPOT
activities to ensure customer availability.
• Understand the Customer base, identify FSS skills gaps and drive competencies
to support future needs.
• Provide exceptional support to customers and resolve any issues or concerns
• Ensure that all HSE requirements for customer sites are thoroughly
documented, regularly updated, and communicated to stakeholders prior to any
FSS site visit.
• Ensure operational excellence and adherence to quality standards as per
Honeywell Accelerator AMS GDM.
• Ensure effective work execution, planning, and competency of the teams in
their territory.
• Work with labour resource pools such as GES, Contractors and other LOBs to
support field activities ensuring compliance to local laws, HSE compliance
and correct documentation as required.
• Ensure labor SIOP reporting and planning is maintained to optimize labor
resourcing including driving the quarterly SIOP MOS for your area of
responsibility.
QUALIFICATIONS
• Hands-on experience with industrial and process automation technologies,
including Distributed Control Systems (DCS).
• Bachelor’s degree in Electronics Engineering, Automation, Computer Science,
or a related technical discipline, or equivalent relevant experience.
• Proven experience in workforce planning and management, including resource
allocation and field-service capacity planning.
• Strong customer relationship management skills, with experience engaging
customers and key stakeholders in operational or technical environments.
• Ability to communicate complex technical solutions clearly and confidently to
both technical and non-technical audiences.
Our offer
• Competitive salary and performance-based incentives.
• Competitive salary and Medical, Vision, Dental, Mental Health, Paid Vacation,
Career Growth and Professional Development
• Comprehensive benefits package, including health insurance, retirement
savings plan, and employee assistance program
• Opportunities for professional development and career advancement.
• A dynamic and inclusive work environment that fosters innovation and growth.
• A culture that fosters inclusion, diversity, and innovation in an
international work environment
• Market specific training and ongoing personal development.
• Experienced leaders to support your professional development
We are an equal opportunity employer and value diversity at our company. We do
not discriminate based on race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, or disability status. We will
ensure that individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to perform crucial
job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
Join us now and be part of a global team of thinkers, innovators, dreamers, and
doers who make the things that make the future!
#TheFutureIsWhatWeMakeIt
Honeywell Technologies is a global, pure-play automation company with a legacy
of innovating to help solve the world’s most mission-critical challenges,
enhancing the quality of life for people and communities around the world. We
serve the building, industrial and process sectors with a broad portfolio of
services, solutions and products, underpinned by our Honeywell Technologies
Accelerator operating system and Honeywell Technologies Forge intelligence
layer. By combining the deep domain expertise of our more than 50,000 employees
with decades of data from our global installed base, we are uniquely positioned
to lead the industrial sector’s transition from automation to autonomy.