From EF Education First / Hult's public careers listing
Enrollment Coordinator (Russian-Speaking)
EF Education First / Hult
Greater London, England, United KingdomPosted 8 days agoFull-time
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Join a community of doers who are passionate about changing business education
for the better. As an Enrollment Coordinator, you will be the first point of
contact for many applicants from Eastern Europe and Central Asia, guiding them
from first inquiry through to matriculation into one of Hult's undergraduate
programs.
This role combines business development, sales, and consultative support as you
engage with prospective students, agents, counselors, and parents. Your main
focus will be to help applicants complete their applications for admissions
review and work with them and their families to answer questions, explain the
program details, collect and check documents, and keep each applicant moving
through the process.
Reporting to the Global Director of Academic Partnerships, you will work closely
with a small team of Enrollment Advisors, so clear communication and a
collaborative approach are essential. You will be measured on your ability to
help students complete their applications in a timely manner, and on
year-over-year growth within the region.
Key responsibilities
Application support
• Guide applicants through the full
application process, from inquiry to
completed application and to matriculation.
• Help applicants understand the academic qualifications and documents needed,
including how educational systems in the region compare to Hult's
requirements.
• Proactively collect, check, and follow up on admission documents, and give
applicants clear feedback.
• Support applicants with English language test requirements, such as IELTS and
TOEFL.
• Assist with financial aid, scholarship information, and other matriculation
logistics.
• Schedule and conduct individual phone, video, and in-person interviews.
• Support accepted students with final steps before enrollment, including
documents and visa information where applicable.
Pipeline management and sales
• Manage your applicant funnel in Salesforce CRM, prioritizing daily tasks.
• Contribute to year-over-year applicant growth and enrollment conversion from
inquiry to application completion.
• Understand each applicant's goals and challenges, and show how Hult's program
may be a fit.
• Keep applicant profiles up to date with detailed notes and feedback.
• Present the program at outreach campaigns, events, webinars, and
masterclasses in the region, where applicable.
• Work closely with Enrollment Advisors to share information, coordinate
applicant progress, and maintain consistent communication.
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REQUIREMENTS
• Bachelor's degree or equivalent professional experience.
• Professional working proficiency in Russian, spoken and written (CEFR C1 or
equivalent), to advise applicants and counselors in Russian.
• Fluency in English, spoken and written.
• Familiarity with the education systems of Eastern Europe and Central Asia is
an advantage.
• Strong interpersonal and communication skills, with a confident and
professional phone manner.
• A team player who collaborates well with colleagues across different
locations and cultures.
• Strong organizational skills and keen attention to detail.
• Able to manage multiple priorities, adapt to changing needs, and work
independently.
• Self-driven and comfortable in a sales-driven environment.
• Familiarity with Salesforce CRM is preferred.
• Right to work in the United Kingdom.
Dare Mighty Things. That’s exactly what you’ll do at Hult, where students learn
by doing, think globally and graduate ready to hit the ground running. Fresh
perspectives, exceptional experiences, varied skillsets—you'll find a world of
diversity among the people, programs, and places that make up our global
community.
Hult offers bachelor's, master's, MBA, and doctorate-level programs and is
recognized by business education's three most prestigious international
accrediting bodies: AACSB, AMBA, and EQUIS. Our programs are consistently ranked
as among the best in the world by the Financial Times, the Economist, Forbes,
and Bloomberg Businessweek.
Hult strives to create a better future for all by challenging our community to
make an impact that matters. Whether you're looking to transform your career
through education or join our team in shaping the next generation of global
leaders, we're here to help you dare mighty things.