General Manager - The Park Tower Knightsbridge, a Luxury Collection Hotel
Marriott
London, England, United KingdomPosted 20 days agoFull-time
Thinking of applying? Check your CV against this job first.
See your match score, your strongest skills for this role, and what's missing — before you spend time on an application.
Your real match score
Free CareerPilot account · Takes about 2 minutes
General Manager
The Park Tower Knightsbridge, a Luxury Collection Hotel, London
.
Perfectly positioned beside Hyde Park and moments from Harrods, Harvey Nichols
and some of London’s most celebrated restaurants, galleries and boutiques, The
Park Tower Knightsbridge offers a distinctive perspective on one of the world’s
great cities.
Designed by renowned British architect Richard Seifert and opened in 1973, the
hotel’s iconic circular form has become a familiar part of the London skyline.
Today, the property features 251 spacious guestrooms and suites, many with
sweeping views across Hyde Park and the capital, alongside three distinctive
dining experiences, personalised butler service and the local expertise of The
Luxury Collection Concierge.
We are now seeking an exceptional General Manager to lead the hotel into its
next chapter.
The opportunity
As General Manager,
you will have the opportunity to build upon the hotel’s
heritage while further strengthening its position within one of the world’s most
competitive luxury hospitality markets.
You will lead the performance, culture and guest experience of the hotel,
working closely with ownership, Marriott’s regional leadership and a talented
Executive Committee.
You will bring a clear vision for the property while remaining deeply connected
to the operation, the Ladies and Gentlemen who deliver it and the international
guests who choose Knightsbridge as their London home.
The successful candidate will understand that luxury is created through
consistency, anticipation and highly personalised service. They will be equally
comfortable shaping long-term strategy, engaging with ownership, leading
commercial performance and being visible throughout the hotel.
The role
You will:
• Provide clear strategic and operational leadership across all areas of the
hotel.
• Strengthen The Park Tower Knightsbridge’s positioning within London’s luxury
market and The Luxury Collection portfolio.
• Elevate service quality and create distinctive guest experiences inspired by
the character, culture and energy of Knightsbridge.
• Build, develop and inspire a high-performing Executive Committee and hotel
team.
• Establish a visible leadership culture centred on accountability, engagement
and genuine care.
• Develop a trusted, transparent and commercially focused partnership with
ownership.
• Drive revenue, market share and profitability while protecting the long-term
value and reputation of the asset.
• Strengthen the hotel’s appeal across key international luxury feeder markets.
• Maximise the commercial potential of the hotel’s accommodation, suites,
dining experiences and exceptional location.
• Champion Marriott Bonvoy engagement, guest loyalty and personalised
recognition.
• Maintain the highest standards of operational discipline, financial
performance, safety and compliance.
• Build meaningful relationships across Knightsbridge and London’s wider
luxury, cultural and business communities.
• Champion inclusion, talent development and internal progression throughout
the hotel.
The leader we are seeking
You will be an established luxury hospitality leader with the presence,
judgement and commercial ability required to lead a prominent London hotel.
Your experience will ideally include:
• A successful track record as General Manager of a recognised luxury hotel,
• Strong knowledge of the London luxury market and its international guest
profile.
• Demonstrable success in elevating service quality, guest satisfaction and
brand standards.
• Proven commercial leadership across revenue, profitability and market
positioning.
• Experience building trusted and constructive relationships with hotel
ownership.
• The ability to lead through change and translate strategic ambition into
consistent operational delivery.
• Strong experience across rooms, food and beverage and luxury guest services.
• A record of attracting, developing and retaining high-performing leadership
talent.
• A sophisticated understanding of the expectations of international luxury
travellers.
• Experience within Marriott International or The Luxury Collection would be
advantageous, but is not essential.
Above all, you will be a visible and values-led leader—commercially astute,
operationally credible and passionate about creating an environment in which
both guests and associates feel genuinely recognised.
Why join us?
The Park Tower Knightsbridge offers a rare combination: an iconic architectural
identity, one of London’s most prestigious addresses, an established
international guest base and the opportunity to shape the future of a
distinctive luxury hotel.
As part of The Luxury Collection and Marriott International,
you will have the
strength of a global organisation behind you while leading a hotel with its own
individual story, character and sense of place.
This is an opportunity to influence more than hotel performance. It is a chance
to create the next chapter of a recognised Knightsbridge landmark.
If you have the vision, presence and leadership experience to realise that
opportunity, we would be delighted to hear from you.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35
countries, offers the promise of authentic experiences that evoke lasting,
treasured memories. Our more than 100 years of experience, beginning in 1906
under the Italian CIGA brand – a collection of Europe's most celebrated and
iconic properties – serves as a solid foundation as we continuously evolve to
exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each
luxury hotel and resort is a unique and cherished expression of its locale – a
portal to the destination’s cultural charms and treasures. If you are someone
with an appreciation for evocative storytelling, a keen interest and passion for
this destination's heritage, and a desire to deliver genuine, personalized, and
anticipatory hospitality, then we invite you on our journey. In joining The
Luxury Collection, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing
global team, and become the best version of you.