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MINIMUM QUALIFICATIONS:
• Bachelor's degree or equivalent practical experience.
• Experience with computer hardware and server hardware or
troubleshooting/diagnosing.
• Experience with operating systems and networking protocols.
• Experience in project management and working with cross-functional
stakeholders and leaderships.
• Ability to participate in material handling tasks such as lifting, carrying
or moving up to 50 lbs of equipment, the required use of safety equipment
such as limited weight bearing work platforms, ladders, step stools and
personal protective equipment (PPE) like safety harnesses in accordance with
safety and ergonomic guidelines and assessments.
PREFERRED QUALIFICATIONS:
• Experience in maintenance and monitoring of server systems.
• Experience working within a data center or network operation center
environment.
• Experience with Linux operating systems.
• Ability to collaborate and partner with teams to overcome issues.
• Ability to travel up to 20% of the time internationally.
ABOUT THE JOB:
Google isn't just a software company. The Hardware Operations team is
responsible for monitoring the state-of-the-art physical infrastructure behind
Google's powerful search technology. As an Operations Technician, you'll
install, configure, test, troubleshoot and maintain hardware (like servers and
its components) and server software (like Google's Linux cluster). You'll also
take on the configuration of more complex components such as networks, routers,
hubs, bridges, switches and networking protocols. You'll participate in or lead
small project teams on larger installations and develop project contingency
plans. A typical day involves manual movement and installation of racks, and
while it can sometimes be physically demanding, you are excited to work with
infrastructure that is at the cutting-edge of computer technology. The AI and
Infrastructure team is redefining what’s possible. We empower Google customers
with breakthrough capabilities and insights by delivering AI and Infrastructure
at unparalleled scale, efficiency, reliability and velocity. Our customers
include Googlers, Google Cloud customers, and billions of Google users
worldwide.
We're the driving force behind Google's groundbreaking innovations, empowering
the development of our cutting-edge AI models, delivering unparalleled computing
power to global services, and providing the essential platforms that enable
developers to build the future. From software to hardware our teams are shaping
the future of world-leading hyperscale computing, with key teams working on the
development of our TPUs, Vertex AI for Google Cloud, Google Global Networking,
Data Center operations, systems research, and much more.
RESPONSIBILITIES:
• Contribute to and lead efforts/projects in the deployment, maintenance and
support of Google Cloud region (e.g., cloud data center) infrastructure.
• Lead troubleshooting and resolve critical or escalated technical issues
regarding affected equipment.
• Help test and troubleshoot new server hardware components and designs.
• Configure and troubleshoot OS-related issues on server.