This is a Gloucestershire County Council job. • Job Title: Innovation Lab Technician • Job Location: Gloucester Main Library • Salary: £30,024 - £32,597 per annum • Hours per Week: 37.00 • Contract Type: Permanent • Closing Date: 04/10/2026 • Job Requisition Number: 14860 • This post is not open to job share PAY AWARD PENDING AT 3.3% salary will increase to £31,015 - £33,673 per annum/pro rata for part time About The Team & Role Join Gloucestershire Libraries' Innovation Lab team and help inspire creativity, innovation and digital skills across the county. The Innovation Lab provides access to cutting-edge technology including 3D printing, virtual reality, digital design software and making equipment, supporting businesses, inventors, makers, families and community groups to turn ideas into reality. As an Innovation Lab Technician, you will play a key role in ensuring the Lab's technology, equipment and services run smoothly while delivering excellent customer support. You will help members access equipment, deliver workshops and training sessions, support outreach activities and contribute to the development of new services and projects. This is a multi-site role, working across Innovation Lab locations and libraries throughout Gloucestershire. You will collaborate with library colleagues, volunteers, partners and customers to create engaging experiences that build confidence, creativity and digital skills. This is an exciting opportunity for someone who enjoys technology, problem-solving and helping people learn and innovate. About You We are looking for an enthusiastic, customer-focused individual with strong technical aptitude and a passion for innovation. You will have experience using and troubleshooting digital technology and be confident supporting a wide range of users, from complete beginners to experienced makers and business customers. You will be an excellent communicator with strong organisational skills and the ability to balance customer support with technical responsibilities. A positive, flexible approach, willingness to learn new technologies and confidence delivering demonstrations, training or workshops are essential. Experience with technologies such as 3D printing, CAD, VR or maker equipment would be advantageous. About Us For all your hard work, you will receive the following: · Annual Leave entitlement of 25.5 days rising to 30.5 days after 5 years’ continuous service · Career development and qualification opportunities · Supportive and positive working environment with regular, robust supervision · Access to the Local Government Pension Scheme · Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone. · Cycle to Work scheme (Eligibility criteria and T&Cs apply) · Links to employee networks such as Prism (LGBT+) network and the Young Employees Networ How to apply If you feel that you have the skills and experience required to make a positive difference, then please submit your application and personal statement today by clicking the “Apply Now” button. For an informal discussion about the role please contact andrew.hayhoe@gloucestershire.gov.uk Short listed candidates will be contacted by email and invited to interview. Additional Information To access the Job Profile for this role, please follow the link below:- Innovation Lab Technician (Multi-site) • Job Profile [https://www.gloucestershire.gov.uk/media/rmapokxd/innovation-lab-technician-job-profile.pdf] The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.