Contract Type: 3 x Permanent and 2 x Fixed Term for 12 months Working Hours: 37 hours per week Worker Type: Hybrid Worker- 50% office working expectation Salary: Starting Salary is £29,542 (Level one) rising to £32,046 (Level four) per annum (pro rata for part time) Location: Nottingham Health and Care Point, Dragon Court, Woolsthorpe Close, Bilborough, Nottingham NG8 3BP We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. • You can read more about the different benefits offered to colleagues working for Nottingham City Council here [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1004]. About the Role The Nottingham Health and Care Point (NHCP) is the front door for adult social care referrals in Nottingham City. We are looking for 5 motivated and compassionate Health and Social Care Officers (HSCO's) to join our busy and supportive team, helping residents access the right care, support and information at the right time. As an HSCO, you will be the first point of contact for individuals, families, carers and professionals seeking advice and support in relation to adult social care needs. You will undertake strengths-based conversations, gather and assess information, identify risks and needs, and provide timely advice, guidance and signposting to a wide range of services. Your work will play a vital role in promoting independence, preventing escalation of need and ensuring people receive appropriate support as quickly as possible. About You The ideal candidate will have: · experience of working within a health, social care, customer service or an advice-based environment, supporting people with a range of needs and delivering high-quality, person-centred services. · experience of handling sensitive information, managing competing priorities and working effectively within a multi-disciplinary setting · knowledge of adult social care services, safeguarding principles, strength-based practice and the importance of promoting independence and wellbeing. · an understanding of the challenges faced by vulnerable adults, carers and those with complex needs · excellent communication and interpersonal skills, enabling you to build rapport with citizens, carers, professionals and partner agencies. · strong listening, problem-solving and decision-making skills along with the ability to gather and analyse information, assess needs and identify appropriate support options. · confidence in using IT systems, maintaining accurate records and an ability to manage a varied workload in a fast-paced environment. · a commitment to delivering compassionate, inclusive and responsive services that put citizens at the heart of everything you do. • A DBS enhanced check for a regulated activity is required for this post. You can find the job description for this post here [https://www.nottinghamcity.gov.uk/media/jxglsuuy/8584-health-and-social-care-officer.doc]. At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/ncc/pages/1014] for applicants page. For informal enquiries please contact Chris Corder (NHCP Team Manager), by telephone on 07958296163 or by email at chris.corder@nottinghamcity.gov.uk [chris.corder@nottinghamcity.gov.uk] Closing Date: 2nd October 2026 Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews will be held: w/c 12th October 2026 If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support [https://emss.org.uk/support] By applying to this job, you agree to our Terms & Conditions. [https://eism.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/pages/1006] Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: * 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually • Access to a generous, defined benefit pension scheme offering 17.9% • Smart Working – to support your work life balance • Health and wellbeing benefits including access to our Employee Assistance Programme • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference. If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey. We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve. We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.