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Associate Business Development Manager
KLDiscovery
United Kingdom["Full time"]
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In this role you will support the Account Directors in managing a variety of
sales and operational functions including contact relationship management,
pitches and proposals, sales prospecting, business/relationship intelligence and
internal communications. The Associate Business Development Manager is expected
to support the ongoing development of our sales pipeline, to build
relationships, and to grow new business.
In the role you will initiate and manage direct sales/marketing efforts with
targeted large law firms and corporations to increase revenue and build brand
loyalty around our eDiscovery products and services across Europe. You will also
be responsible for generating new legal and technical contacts in law firms and
corporations to foster relationships and assist in project strategy and
consultation on electronic evidence industry updates.
Working from the UK, the candidate must be confident, highly self-motivated, and
able to gain credibility as a trusted advisor with lawyers at all levels
including law firm partners, and our C-Level corporate clients, as well as serve
as a collaborative and assertive liaison with corporate purchasing
departments. A natural hunter and curious by nature are a must.
Hybrid in London.
Responsibilities
• Track relationships and connect-the-dots in support of business development
opportunities.
• Help build out Account Mapping using Sales Tech toolkit software.
Multi-threading relationship building using Linked In Navigator and Apollo.
• Tracking KPI duties – Number of Calls / Meetings and Campaign activities.
• Engaging with Opportunity Insight platforms – Solomonic ect.
• Support sales and marketing activities to include lead generation, new
business prospecting, management of existing accounts and networking
• Pursue and facilitate opportunities to expand market share with existing and
new clients, including identifying prospects for cross-selling and supporting
account-specific development tactics in conjunction with relationship partners
to promote and expand eDiscovery products and services across Europe
• Collaborate with nominated Business/Account Development Directors to identify
and evaluate potential clients, and coordinate efforts to proactively engage
targets, while tracking ongoing outreach.
• Support in the preparation of thoughtful, substantive pitches and proposals
that are tailored to specific matters and practice areas.
• Conduct original research and produce corresponding narratives including
factual findings, statistics, etc., in support of specific pitch opportunities.
Track all pitches to evaluate pipeline, wins/losses and trends by client type,
practice, industry, etc.
• Partner with the EMEA Sales team to produce timely, targeted thought
leadership and client training materials aligned with anticipated client needs,
lead generation and client relationship development or in response to specific
requests.
• Coordinate high-quality in-person and virtual events and speaking engagements
for groups of various sizes, including providing on-the-ground support, leading
speaker and attendee preparation and supporting follow-up with generated leads,
as well as tracking ROI.
• Using established and new/bespoke lead generation and prospecting methods,
generate and develop pipeline
• Handle all customer contact professionally and promptly, providing the highest
level of customer service, resulting in a high volume of activity
• Manage customer expectations, ensuring that the highest level of education and
consultancy is available
• Liaise with all internal departments to ensure that all opportunities are
maximized with customers and prospects
• Facilitate and conduct on-site seminars and presentations at prospective or
current customer sites
• Attend industry exhibitions, conferences, seminars, and networking events
• Ensure that all account information is accurately entered into Salesforce and
maintained, including the marketing lists for specific events and other
interactions.
• Manage workload and duties efficiently through effective use of time to ensure
individual and company goals are met
• Willing to travel
Qualifications
• Bachelor's degree or equivalent educational experience is preferred
• A proven track record of success in the UK for Sales/Business Development role
is essential. Demonstrated ability to create new business development
opportunities via phone and face-to-face meetings
• Experience in eDiscovery or Legal Tech an advantage
• Contacts within Corporate General Counsel and Law Firms at partner level is
highly desirable
• Excellent communication and interpersonal skills, confident, articulate, and
professional. Strong hunting mentality and relationship building ability
• Highly developed listening skills: can clearly understand client needs and
develop credible business value propositions
• Strong computer skills with a good working knowledge of customer relationship
management software
• Excellent written ability; produces high-quality reports and business
correspondence.
• Strong attention to detail and analytical ability
• A positive self-starter attitude, determination to succeed and commitment to
teamwork are essential
• Excellent written and verbal English is essential. Fluency in another European
language would be advantageous
What We Offer
• Opportunity to work hybrid
• Life assurance
• Private Medical Health Cover (currently with BUPA)
• Group Income Protection
- 25 days annual leave
• Contributory pension after completion of three months’ service and the option
to join the Workplace Pension in line with statutory rules
• Flexible Benefits including Season Ticket Loans and Ride 2 Work.
• Buy and sell up to 5 days of Holiday per year
• Roll over 5 days of Holiday per year
• Competitive salary (including bonuses and/ or team incentives) and benefits
package
• Benefits which include private medical insurance and discounted dental care
for both you and your immediate family
• Income protection and death in service benefit
• Company pension scheme with 6% employer contribution
• Cycle to work scheme
• Season ticket loans
• Refer a friend, earn a bonus!
• Career progression and training opportunities