Housekeeping Coordinator, Pre-Opening - The St. Regis London
Marriott
London, England, United KingdomFull-time
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Housekeeping Coordinator
Coming soon to the heart of Mayfair, The St. Regis London marks the brand's
prestigious debut in the United Kingdom. This is a destination where history and
modernity meet, where the energy of the city is palpable, and where every
arrival feels personal. With signature butler service, refined interiors by
Richmond International, and an unmatched Bond Street address, The St. Regis
London embodies 'Live Exquisite'-a celebration of London's pioneering and
glamorous lifestyle for the Luminaries of the world.
As Housekeeping Coordinator, you will play a central role in orchestrating the
daily operations of the Housekeeping department. You will act as the
communication hub between teams, ensuring that room status, task allocation and
operational priorities are managed efficiently. This role is ideal for a highly
organised individual with strong attention to detail and a passion for
supporting seamless hotel operations behind the scenes.
Key Responsibilities
• Run daily room reports, verify room status and identify discrepancies
• Coordinate room assignments, prioritising cleaning schedules based on
operational needs
• Update the status of departing guest rooms and ensure timely turnover
• Document and resolve discrepancies in collaboration with the Front Office
team
• Prepare and distribute daily room assignments to Housekeeping associates
• Ensure vacant dirty rooms are cleaned within required timelines, assigning
rush rooms as needed
• Act as a liaison between Housekeeping, Engineering, Front Office and Laundry
departments
• Track and communicate daily operational updates, ensuring clear handover
between shifts
• Complete and maintain all housekeeping documentation accurately
• Support Housekeeping management in coordinating day‑to‑day departmental
activities
• Respond to guest requests and operational queries promptly and professionally
• Ensure compliance with company policies, safety procedures and quality
standards
• Maintain confidentiality of information and uphold professional standards at
all times
Core Competencies
We are seeking a detail‑oriented and efficient professional who thrives in a
fast‑paced environment. You will demonstrate strong coordination abilities and a
proactive approach to ensuring smooth operations. You should have:
• Previous experience in housekeeping or hotel operations, ideally within a
luxury environment
• Strong organisational and multitasking skills
• Excellent attention to detail and accuracy
• Ability to manage priorities and work under pressure
• Good communication and interpersonal skills
• Proficiency in computer systems and hotel management software (advantageous)
• A collaborative mindset with the ability to work across departments
• Professional presentation and a strong sense of responsibility
At The St. Regis London, our Hosts are the heartbeat of our legacy of
exceptional service. In honour of your dedication, we offer a curated collection
of benefits designed to support and elevate your journey with us.
Financial Rewards
• Competitive salary designed to recognise excellence
• Workplace pension
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide
Career Development
• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the
property
Wellbeing Support
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff
restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities
Recognition & Appreciation
• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones
and achievements
• Vibrant social calendar with team events and engagement activities
*Terms and Conditions Apply
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all
applicants must be eligible to live and work in the UK. Documented evidence of
eligibility will be required from candidates as part of the recruitment process.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is
committed to delivering exquisite experiences at more than 50 luxury hotels and
resorts in the best addresses around the world. Beginning with the debut of The
St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth
century, the brand has remained committed to an uncompromising level of bespoke
and anticipatory service for all of its guests, delivered flawlessly by a team
of gracious hosts that combine classic sophistication and modern sensibility, as
well as our signature Butler Service. We invite you to explore careers at St.
Regis. In joining St. Regis, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose, belong to
an amazing global team, and become the best version of you.