Production Director – Live Operations | MONOPOLY GO!
Scopely
United KingdomRemote
Scopely is looking for a Production Director, Live Operations to join our
MONOPOLY GO! game team. This role can be based remotely in the UK or from our
Barcelona hub on a hybrid basis.
MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in
history, captivating millions of players worldwide.
At Scopely, we care deeply about what we do and want to inspire play every
day—whether in our work environments alongside our talented colleagues or
through our deep connections with our communities of players. We are a global
team of game lovers who are developing, publishing, and innovating the games
industry, connecting millions of people around the world daily.
ABOUT THE ROLE
As Production Director, Live Operations, you will own the operational health of
MONOPOLY GO!'s live game execution. This role oversees the systems, teams, and
operational practices that enable the game to ship reliably, perform
consistently, and respond quickly to the needs of both players and developers.
You'll lead the production strategy across Live Operations, the LiveOps
Calendar, Live Performance, and GameOps Tooling, ensuring the organization can
execute thousands of live changes safely while continually improving speed,
quality, and operational efficiency.
This is not a role that operates solely from the executive level. We are looking
for someone who is equally comfortable defining multi-year operational strategy
as they are diving into release schedules, incidents, production bottlenecks,
tooling workflows, and execution details. You'll know when to zoom out and shape
the future of Live Operations—and when to roll up your sleeves to unblock a
launch or improve a production workflow.
WHAT YOU'LL DO
OWN LIVE OPERATIONS EXCELLENCE
* Lead production across Live Operations, ensuring reliable execution of live
events, promotions, game updates, and operational releases.
* Own the operational health of the LiveOps organization, balancing execution
quality, speed, reliability, scalability, and team effectiveness.
* Ensure Live Operations consistently delivers outstanding player experiences
while minimizing operational risk.
LEAD THE LIVEOPS CALENDAR
* Own governance of the LiveOps Calendar, ensuring releases are well-planned,
coordinated, prioritized, and executable.
* Drive cross-functional alignment across Product, Design, Engineering,
Analytics, Economy Design, QA, Localization, CRM, Marketing, and Community
teams.
* Balance competing priorities while maintaining a sustainable release cadence.
DRIVE GAMEOPS TOOLING STRATEGY
* Partner closely with Engineering and technical leadership to define the
roadmap for Game Operations tooling.
* Ensure internal tools improve operational efficiency, reliability,
visibility, and automation across the organization.
* Champion investments that reduce manual work, improve safety, and enable
LiveOps teams to scale.
BE DEEPLY ENGAGED IN EXECUTION
* Stay close enough to day-to-day execution to understand operational pain
points firsthand.
* Jump into complex launches, critical releases, production escalations, or
live incidents when leadership is needed.
* Review schedules, dependencies, workflows, and operational processes—not to
micromanage, but to ensure execution quality and remove systemic obstacles.
SHAPE ORGANIZATIONAL STRATEGY
* Build long-term operational roadmaps aligned with the game's growth.
* Drive capacity planning across Live Operations teams.
* Improve governance, production frameworks, and planning methodologies.
* Guide leadership through prioritization, investment decisions, and
operational trade-offs.
LEAD THROUGH INFLUENCE
* Build trusted partnerships with senior leaders across Engineering, Product,
Design, Data Science, and QA
* Align diverse stakeholder groups around shared operational goals.
* Influence without relying on organizational hierarchy.
BUILD HIGH-PERFORMING TEAMS
* Mentor Production Managers, Producers, and operational leaders.
* Raise the production maturity of the Live Operations organization.
* Foster a culture of accountability, ownership, transparency, continuous
improvement, and operational excellence.
WHAT WE'RE LOOKING FOR
* Extensive experience leading Live Operations or Production within large-scale
live service games.
* Demonstrated success operating as a Director-level production leader across
complex organizations.
* Deep understanding of LiveOps execution, release management, operational
planning, and live game operations.
* Experience owning large operational calendars with frequent releases and
multiple cross-functional dependencies.
* Strong understanding of incident management, operational readiness, risk
mitigation, and production governance.
* Experience partnering closely with engineering teams on internal production
tools and operational platforms.
* Proven ability to improve production systems through automation, tooling,
process improvements, and operational metrics.
* Comfortable operating both strategically and tactically—able to define
long-term vision while remaining deeply engaged in execution when needed.
* Exceptional organizational leadership and stakeholder management skills.
* Outstanding communication, diplomacy, conflict resolution, and change
management abilities.
* Demonstrated success leading organizational change and improving operational
maturity across multiple teams.
* Experience supporting games with millions of players and high-frequency live
content delivery.
AI CAPABILITY & READINESS
We believe AI can meaningfully transform how Live Operations organizations
execute at scale. In this role, you'll be expected to actively leverage
AI-enabled tools to improve operational planning, scheduling, documentation,
communication, incident response, production analytics, decision support, and
workflow automation.
We value leaders who continually experiment with emerging AI technologies to
reduce operational overhead, improve decision-making, increase release quality,
and enable teams to move faster while maintaining exceptional standards of
safety and execution.
BONUS POINTS
* Experience leading Live Operations for a top-performing mobile free-to-play
title.
* Experience managing GameOps or LiveOps tooling organizations.
* Experience building operational dashboards and KPI frameworks.
* Experience with release governance, deployment pipelines, and operational
automation.
* Experience implementing large-scale production transformations across global
organizations.
* Familiarity with AI productivity platforms including Claude, Codex, Cursor,
ChatGPT, or similar technologies.
* Experience leading globally distributed Live Operations teams across multiple
time zones.
At Scopely, we create games for everyone - and want to ensure that the people
behind our games reflect that! We are committed to creating a diverse,
supportive work environment where everyone is treated with respect. We are
committed to providing equal employment opportunities and welcome individuals
from all backgrounds to join us & embrace the adventure!
ABOUT SCOPELY
Scopely is a leading video game and global interactive entertainment company,
home to many of the world’s most beloved and enduring experiences, including two
of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,”
along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,”
“WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many
others. Across mobile, web, PC, and console, Scopely creates, develops,
publishes, and live-operates one of the most diversified and award-winning
portfolios in the games industry — bringing hundreds of millions of players
together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including
thousands of world-class gamemakers around the globe, a distinctive tenet-driven
culture, and its proprietary technology platform, Playgami. Together, these
strengths have fueled Scopely’s position as the #1 mobile games company in the
U.S. and #2 globally, generating more than $10 billion in lifetime revenue.
Whether building global sensations like “MONOPOLY GO!” from the ground up, or
expanding through strategic acquisitions, including the FoxNext, GSN, and
Scopely Explore games businesses — Scopely consistently delivers experiences
players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the
World" by TIME magazine and one of Fast Company's "World's Most Innovative
Companies" and “Best Workplaces for Innovators,” Scopely believes that video
games can be a force for good — creating meaningful connections, vibrant
communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a
dozen countries worldwide. For more information, visit: https://www.scopely.com/
[https://www.scopely.com/].
Notice to Candidates: Scopely will never request payment or financial
information during the application or hiring process. Please apply only through
our official website [http://scopely.com] and verify that all Talent Partner
communications come from an email address ending in @scopely.com
[http://scopely.com].
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EEA/UK Privacy Notice
[https://www.scopely.com/en/eea-and-uk-job-applicant-privacy-notice].
Employment at Scopely is based solely on a person's merit and qualifications.
Scopely does not discriminate against any employee or applicant because of race,
creed, color, religion, gender, sexual orientation, gender identity/expression,
national origin, disability, age, genetic information, veteran status, marital
status, pregnancy or related condition (including breastfeeding), or any other
basis protected by law. We also consider qualified applicants with arrest or
conviction records, consistent with applicable federal, state and local law.
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