LEAD INDUSTRY SPECIALIST
ACCELERATE PERFORMANCE.
About CAI Software
CAI Software builds purpose-built solutions that help manufacturers, processors,
and distributors accelerate performance. Our mission is to enable manufacturers
to transform performance through a connected, AI-assisted ecosystem that
delivers visibility, control, and continuous improvement. We bring the deep
operational expertise and enterprise infrastructure to be a true long-term
performance partner.
With 6,200+ active customers worldwide and a market-leading position in every
vertical we serve, CAI combines 45+ years of industry expertise with modern
AI-driven execution - helping businesses move faster, operate smarter, and
perform at their peak. We work across 15+ industries and 10+ countries, guided
by three values built into our name: Candor, Accountability, and Impact.
CAI Business Units and the Markets We Serve
CAI Software is organized into three business units: Graphic Communications,
Process Manufacturing, and Discrete Manufacturing - aligned to the industries we
serve. This structure keeps our teams close to customer needs while operating
with the scale and support of a global software company.
Graphic Communications
This role is part of our Graphic Communications business unit, which serves the
global print and packaging industry with ERP and production software designed
for commercial printers, packaging manufacturers, promotional and transactional
print providers, sign and display manufacturers, and in-plant operations. Our
solutions accelerate performance by improving operational visibility, production
efficiency, and profitability in complex, high-volume environments.
About the Role
The Lead Industry Specialist (LIS) will assist with the pre-sales activity
related to opportunities within the UK & EMEA markets with specific focus on the
Graphic Communications' suite of products. The LIS works closely with the
Account Executive (AE) to achieve the assigned revenue plan for the region.
What You’ll Do
• Manage and lead a team of Industry Specialists
• Learn all current and future ERP products and technologies to
offer accurate and professional sales support.
• Understand products from other manufacturers that could be seen to enhance or
compete with our own products
• Communicate and work closely with the AE's on technical requirements
during sales process.
• Assist in qualifying prospects for a given solution.
• Be able to explain, demonstrate and present all products, to a variety of
audiences via webinar, in groups and one-on-one.
• Provide technical responses to RFP and tender requests
• Establish and maintain close and professional contact with key
users, influencers and decision makers during the pre-sale process
• Support assigned Account Executive activities: customer workshops, seminars,
trade shows, exhibits
• Provide extensive product training for our Account Executives
• Provide timely and accurate reporting of activity and issues to CAI
management
• Travel to customer locations approximately 50% of the time
What We’re Looking For
• B.A. degree with 7+ years of related experience with 3+ years experience
managing either a Sales team or Sales Engineering team
• Ability to show, customize and demo MIS applications
• Ability to build and customize client facing PowerPoint presentations
• Strong communication and interpersonal skills, ability to communicate at all
levels and experience in training activities
• Ability to perform 50% travel in the UK and EMEA
• Self starter with the ability to work independently and with teams with
minimal supervision and proficiently demonstrate all of the above in a
pre-sales situation.
• Multi-language comprehension and communication is highly desired (English,
Spanish, German) preferred
Why Join CAI
At CAI, we are building something that matters. With 6,200+ customers across 15+
industries and active investment in AI-driven performance tools, we are
positioned to define what the next generation of manufacturing software looks
like — and we are building the team to lead that work.
Our four pillars define how we deliver for customers — and how we work:
• Built to Fit
• Fits how your business runs so performance comes standard
• Built to Expedite
• Speeds time to performance without heavy lifts or delays.
• Built to Deliver
• AI turns action and insights into measurable performance.
• Built to Scale
• Sustains and scales performance without disruption.
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