EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 60,000 employees spanning six continents. For more information, visit www.exlservice.com [https://www.exlservice.com/]. Role Title: VP – Data Management Engagement Lead BU/Segment: Data Management / Banking & Capital Markets Location: London, United Kingdom (Flexible hybrid working, with time on client site as required) Reports to: VP2 – Data Management Leader (IMU / SGU Interlock Lead) Employment Type: Permanent Summary of the role: The VP – Data Management Engagement Lead is a senior, client-facing leadership role that combines hands-on leadership of a strategic client engagement with a substantial contribution to the growth and development of the Data Management practice. Working under the direction of the Interlock Lead, this role is accountable for the end-to-end success of assigned flagship engagements, delivery, commercials, client relationships and team, while dedicating a defined proportion of their time to building the propositions, assets and client evidence that underpin the practice's go-to-market agenda. This is a role for a senior practitioner who can operate credibly in front of client executives, lead multi-shore delivery teams on site, and translate what they see and learn on engagements into repeatable propositions and proof points for the wider practice. The role carries engagement-level commercial accountability and contributes to the vertical's growth plan; it does not carry vertical P&L ownership, which sits with the Interlock Lead. Banking and Capital Markets domain expertise is essential, with the successful candidate bringing a strong understanding of the data management, governance, regulatory and transformation challenges facing financial services organisations. As part of your duties, you will be responsible for: 45% Engagement Leadership • Lead the successful delivery of assigned strategic Data Management client engagements from initiation through completion, on site with the client as required, in alignment with business requirements, project objectives, contracted deliverables and EXL methodologies. • Own the engagement-level commercials: budget, margin, invoicing, provisions and forecasts, working with the Finance team monthly and escalating material variances to the Interlock Lead. • Serve as the senior EXL Data Management leader on the ground for the engagement, acting as the day-to-day escalation point for the client's delivery sponsors and programme leadership. • Identify, onboard, assemble and manage the multi-functional, multi-shore resources required to fulfil planned delivery to customer expectations, leveraging technical and competency leads for consistent, competent expertise. • Manage project change requests, change orders and corrective actions; develop and execute action plans where delivery is at risk or underperforming. • Conduct engagement analysis to identify client issues, risks, opportunities and their potential impacts, and produce engagement metrics that evidence delivery success and business value. • Facilitate consistent communication to stakeholders outlining status, risks, issues and action plans, including accurate and timely updates to project sponsors and the Interlock Lead. 30% Proposition & Practice Development (under the direction of the Interlock Lead) • Build and develop Data Management propositions, offerings and go-to-market assets in line with the practice strategy and priorities set by the Interlock Lead. • Convert engagement experience into reusable practice assets: case studies, proof points, reference architectures, accelerators and client-evidenced narratives that support the practice's positioning. • Support qualification of new opportunities and contribute domain and delivery expertise to proposals, RFI/RFP responses and statements of work developed with Sales and the Interlock Lead. • Contribute to the practice's interlock activities with IMU and SGU stakeholders, including capability showcases, partner sessions and internal enablement, representing the practice where delegated by the Interlock Lead. • Bring market, client and delivery insight back into the practice to inform proposition priorities, capability investment and the practice narrative. 15% Client Relationship & Growth Contribution • Build trusted relationships with senior delivery and programme stakeholders on the assigned engagement and account. • Identify opportunities for expansion and growth within the assigned engagement and account – extensions, adjacent scope, cross-sell into other EXL capabilities – and qualify these with the Interlock Lead and account leadership. • Conduct periodic delivery and business reviews within the assigned account, clearly articulating the value delivered through the engagement. • Support the Interlock Lead in executive-level client conversations, account planning and periodic business reviews across the wider portfolio as required. • Monitor client satisfaction on the assigned engagement, proactively addressing issues or concerns and protecting the practice's positioning for future opportunities. 10% Team Leadership & Development • Provide coaching, mentoring and support to engagement team members, including solution architect and project manager activities as needed. • Provide feedback on engagement team performance to people managers and competency leads and contribute to goal-setting and evaluations for team members where assigned. • Assist with the recruiting of new consulting employees and contract resources by performing technical and non-technical interviews and providing feedback to hiring managers and recruiting teams. 5% Other duties as assigned or identified Qualifications and experience we consider to be essential for the role: • Bachelor's or Master's degree in Business or IT, or 12+ years of relevant professional experience. * 10+ years of professional experience with Business Intelligence and Data Warehouse implementations and enterprise data management. * 5+ years of experience working with Banking & Capital Markets organisations in either a consulting services environment or directly. * 3+ years of experience in technical architecture or project management. • Led project and development teams in the implementation of complex systems, ideally in multi-shore delivery models. • Demonstrable experience contributing to propositions, proposals or pre-sales in a consulting services organisation. • Experience managing engagement-level commercials, including budget tracking, forecasting and change control. • Highly competent with MS Project and standard desktop MS Office applications. Nice to have: • Experience with master data management and data governance. • Knowledge of project management disciplines and methodologies, including Agile, Waterfall, Scrum and Kanban. • Experience overseeing project teams of 5–20 people. • Experience developing go-to-market propositions, offerings or practice assets. Skills and Personal attributes we would like to have: • A deep level of experience creating and managing engagement plans, including estimation, task identification, resource planning, resource load balancing and risk mitigation. • Proven knowledge of Software Development Lifecycles and Methodologies (e.g., Agile, Waterfall, etc.). • Ability to lead team members, directly or indirectly, in completing high-quality major deliverables and producing results. • Ability to organise, prioritise and manage complex project dependencies. • Demonstrated ability to build trust and influence with client delivery and programme leadership beyond simply EDM. • Effective and at ease presenting across formal settings — one-on-ones, small and large groups (25+), and external meetings — to peers, direct reports and senior managers. • Ability to translate delivery experience into compelling, client-evidenced propositions and proof points. • Excels in a fast-paced, agile environment where critical thinking and strong problem-solving skills are required for success. • Strong analytical skills with the ability to interpolate from abstract material. • Ability to partner across the organisation to coordinate resources and solve issues. • Understanding of, and ability to apply, Business Analysis and Requirements Gathering to projects. • Clear written and spoken communication. • Demonstrates strong understanding of the types of technology/tools available and how these are used in EDM solutions, including an understanding of the strengths and weaknesses of leading technologies/tools such that they can have a meaningful discussion of such with clients and team members. • Modifies the EXL methodology to fit the needs of the client, enhance value to the client, and maintain/enhance profitability of the engagement. • Is willing and capable of taking on conflict resolution within an engagement with internal and/or external resources. Supervisory Responsibilities: This position is responsible for the supervision of the staff on their assigned engagement. This position may also lead team members and conduct one-on-ones where assigned. As part of a global data and artificial intelligence ("AI”) company, you can look forward to: • A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. • EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. • At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. • As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. • EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). • At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.

Data Management Engagement Lead (BCM)