Test Center Administrator (Norwich)

Job Description – Test Centre Administrator  Pearson (pearsonvue.com [http://www.pearsonvue.com/]) are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.   We are now hiring for a Test Centre Administrator to join our successful team in Norwich, Norfolk.   Your Opportunity    The pay rate is £13.60 per hour, paid to you at the end of every month.  Minimum contracted hours are 8.25 hours per week.   The test centre opens   Wednesdays 10.30am to 7.15pm,   Thursdays 7.30am to 12.15pm,   Saturdays 7.30am to 12.15pm.  During peak periods you will be required to work extra days as and when required.     This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering a professional customer service in a comfortable, friendly environment.      Your Responsibilities    In this important position, you will be required to:   * Welcome, greet and check-in customers/test-taking candidates.   * Comply with all exams testing security and procedures and follow company policies using careful judgment.   * Verify customer/candidate personal identification documents and explain the exam testing process/rules.   * Proctor / invigilate candidates while they are completing their exam/test.   * Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.   * Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.      This is a fantastic opportunity for you to gain experience working with our diverse professional teams ensuring the candidate experience is a positive one. Our ideal applicant will be a true team-player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.         Our Successful Applicant   The successful applicant must be competent with their English and basic Maths and must be IT literate with a good understanding of working with Microsoft Office (Word, Excel and Outlook).   You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.       Our Recruitment Process   Complete and submit your application directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.     Employer Description  Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.  If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com [TalentExperienceGlobalTeam@grp.pearson.com].  Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.