Customer Advisor – Argos

What you’ll be doing: • Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter  • Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds • Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet • Build great knowledge about our products, services and promotions to help provide recommendations  What makes a great Argos Colleague:  • Friendly and welcoming with a genuine enthusiasm for helping customers.  • Comfortable talking to customers about our financial services when buying certain products • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team • Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things  • Embraces using new digital tools and technology to do your job brilliantly   • Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers  Working for us has great rewards: We truly value our colleagues and provide market-leading benefits and training to reflect that: • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday • Free food and hot drinks - provided for Colleagues in all our stores • Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave • Pension – we’ll match between 4-7.5% of your pension contributions • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here [https://www.argos.co.uk/stores/]. Sainsbury’s company vision Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us. If you would like to hear more about our vision and values, be sure to visit our corporate page. We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’. We’re in the business of looking after our biggest asset. Our people. That means making it our business to properly take care of the potential and wellbeing of our truly outstanding teams. Join us in HR, and we’ll make it yours too. They bring the spark, the funny, the graft, the grit. And they’re literally the most important asset we have. So it’s in our interests to give the people at Sainsbury’s everything they need to feel valued, engaged and motivated, and truly able to shine. That’s where our HR colleagues have a pivotal role to play. From our ‘centre of excellence’ teams in Reward and Recruitment, through to our core teams in Change and Talent, they’re creating environments that allow our colleagues to thrive and we’re proud of their incredible ability to understand Sainsbury’s inside out.