Global Account Director, Meetings & Incentive Sales ( MICE ) UK Remote Location: UK — Remote, with regular access to London/Windsor Permanent/ full time We're looking for a Global Account Director to manage and grow a portfolio of established and developing agency accounts, identify new business opportunities, and increase client preference for IHG's globally recognised portfolio of hotel brands. This is a newly created role within our Global Meetings and Incentives team. You’ll combine strategic account management with proactive new business development, building trusted relationships and connecting clients with exceptional hotels and destinations across the IHG estate. Your day to day • Own and strategically develop a portfolio of UK meetings and incentive agency accounts. • Assess account potential, create focused plans, and prioritise activity to maximise revenue and market share. • Grow established accounts while identifying, prospecting, and converting new opportunities. • Build trusted relationships with agencies, clients, hotels, and internal stakeholders. • Use market insight, data, and commercial curiosity to uncover whitespace and challenge assumptions. • Coordinate international opportunities across regions and with secondary sellers to deliver a seamless client experience. • Represent IHG confidently at client meetings, hotel site visits, and industry trade shows. • Maintain an active pipeline and provide clear reporting on account progress, opportunities, and results. What we need from you • Demonstrable experience within the MICE, meetings, groups, or incentive sales market. • Existing relationships within the UK meetings, incentives, conferences and events sector, including agency and corporate buyer networks, would be highly advantageous. • Deliver against agreed revenue, room night and account production targets while driving market share growth across the IHG portfolio. • Develop and execute multi-year account strategies aligned with client needs and IHG commercial objectives. • A strong understanding of agency relationships, international booking flows, and the MICE sales cycle. • Hospitality or hotel-sector experience is strongly preferred. • Build and maintain relationships with senior agency leaders and key client stakeholders to strengthen IHG's position within strategic accounts. • Proven success growing accounts, developing relationships, and identifying new revenue opportunities. • Experience managing multiple accounts and prioritising activity according to commercial potential. • Strong communication, influencing, and stakeholder management skills. • An inquisitive, proactive approach with the confidence to ask strong questions and explore opportunities in greater depth. • Ability to work independently in a remote role and collaborate effectively across a global organisation. • Flexibility to travel regularly for client meetings, site visits, and trade shows, with practical access to London. Ready to make a difference? If you’re ready to bring your MICE expertise, commercial drive, and relationship-building skills to IHG, we’d love to hear from you. Apply today and help us create more opportunities for our clients, hotels and guests around the world. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Who we are At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.