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Project Assistant (Case Supervisor)
Save the Children International
London, England, United Kingdom["Full time"]
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TITLE: Project Assistant (Case Supervisor)
TEAM/PROGRAMME: Child Protection LOCATION: Project Based- Central Myanmar
Number of Position: 1
GRADE: NAT 5 CONTRACT LENGTH: Fixed Term (Up to Nov-2026)
CHILD SAFEGUARDING
Level 3: the post holder will have contact with children and/or young people
either frequently (e.g. once a week or more) or intensively (e.g. four days in
one month or more or overnight) because they work country programs; or are
visiting country programs; or because they are responsible for implementing the
vetting process staff.
ROLE PURPOSE: The role holder will be responsible for support the implementation
of the Child Protection in Emergencies (CPiE) activities and take the role of
child protection case management supervisor to support the case worker’ s
technical competence and practice, promotes wellbeing and enables effective and
supportive monitoring of child protection case management in accordance with
interagency case management guideline, organization Step to Protection and SoPs.
Ensuring that positive outcomes are achieved for children and families through
the delivery of competent, sensitive, and timely services, and that the
organization’s mission and goals are accomplished. He/she will conduct
regularly in case management coaching and supervision with to case workers.
Furthermore, he/she will work closely with Project Coordinator to ensure the
effective delivery of all child protection activities and with the child
protection team to ensure close links between case management, MHPSS and our
work with the community-level child protection mechanism.
SCOPE OF ROLE:
Reports to: Project Coordinator
Staff reporting to this post: Community Facilitators
Budget Responsibilities: No Financial Approval
Role Dimensions: No regular contact
KEY AREAS OF ACCOUNTABILITY
Program Implementation and quality:
• Support case workers to implement case management, as per the Standard
Operating Procedures and in alignment with the guiding principles and minimum
standards of case management.
• Supports the case worker’s technical competence and practice, promotes
wellbeing and enables effective and supportive monitoring of CP case management
office; Individual Supervision on a weekly basis for 1 hour for each case
worker, Facilitate Case Management team meetings weekly, Conduct case file
review weekly.
• Monitor the documentation of cases through review of files and databases.
• Ensure confidentiality and that data protection and information-sharing
protocols are respected. Review and analyze trends in the caseload to inform
programming. Delegate tasks to caseworkers, taking into consideration, partner
caseworkers’ profile (gender, language, and communication skills).
• Conduct caseworkers’ capacity assessment in line with the competency-based
framework.
• Assist Project Coordinator and national Case Management advisor in
developing capacity planning for caseworkers.
• Direct providing case management support to the high risk and complex
individual cases where required and provide regular monitoring of all aspects of
case management services.
• Actively engage in all capacity building opportunities, including
trainings, shadowing/observation of other, more experienced supervisors,
capacity assessments of caseworkers as per skills needed and identified in
competency framework.
• Ensure access to material, logistical, and further technical support and
set eligibility criteria for material and other support.
• Conduct regular support to project staff for MHPSS activities for children
and adults.
• Ensure that case management team maintain an up-to-date service mapping for
their geographical area.
• Provide briefings on child safeguarding and appropriate behavior with
children to all case management staff. Ensure any concerns are reported and
addressed immediately.
• Conduct assessments to identify children/families who may benefit from case
support
• Assist in preparing and monitoring Cash Safety Plans and follow-up
actions.
• Coordinate with MEAL teams on PDM, data collection, and accountability
mechanisms.
• Ensure proper documentation, confidentiality, and safe delivery of
cash-related activities.
• Any other duties and tasks assigned by the supervisor, including
participation to emergency response interventions inside and outside of the duty
area.
• Assist other emergency respond
• Preparation training /workshop checklist / developing agenda process / and
relative function with supervisor and team members
• Prepare monthly quarterly report of program including operations report
Community and Interagency Coordination
• Work with Community Social Workers (if available) and other key community
members, service providers, stakeholders and NGOs to identify and safely refer
children at risk.
• Maintain an up-to-date service mapping for the township in which she or he
works.
• Ensure that project related information is relayed to the Project
Coordinator
• Contribute to the preparation of internal and external reporting.
Ensuring quality case management and monitoring
• Work in a way that respects guiding principles defined in the SOPs
• Fill in and use case management forms appropriately; registration,
assessment, case plan, implementation, case notes for home visits and case
review, and case closure
Developing self and others (peers)
• Participate in regular case management meetings with other case workers and
supervisors
• Prepare for and participate in regular structured individual supervision
sessions with their supervisors, identifying challenges and areas for
professional development.
• Actively engage in all capacity building opportunities, including formal
trainings, shadowing/observation, case workers capacity assessments and skills
identified in competency framework
Child Safeguarding and Counter Fraud Responsibilities
• Take all necessary and appropriate steps to prevent abuse, exploitation,
neglect, harm and modern slavery within their areas of responsibility, and in
the way they conduct themselves, report and respond to all incidents and
concerns whether online or in person, and comply with the Safeguarding Policy
and Procedure.
• Take all necessary and appropriate steps to prevent fraud, bribery, and
corruption within their areas of responsibility, report and respond to all
incidents and concerns and comply with the Counter-Fraud, Bribery and Corruption
Policy and Procedure. All types of fraud, bribery, and corruption must be
prevented, including where it benefits the organization.
BEHAVIOURS (Values in Practice)
Accountability:
• Holds self accountable for making decisions, managing resources
efficiently, achieving and role modelling organization values
• Holds the team and partners accountable to deliver on their
responsibilities - giving them the freedom to deliver in the best way they see
fit, providing the necessary development to improve performance and applying
appropriate consequences when results are not achieved.
Ambition:
• Sets ambitious and challenging goals for themselves and their team, takes
responsibility for their own personal development and encourages their team to
do the same
• Widely shares their personal vision for Organization, engages and motivates
others
• Future orientated, thinks strategically and on a global scale.
Collaboration:
• Builds and maintains effective relationships, with their team, colleagues,
Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.
Creativity:
• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.
Integrity:
• Honest, encourages openness and transparency; demonstrates highest levels
of integrity
• Always acts in the best interests of children
EXPERIENCE AND SKILLS
Essential
• Ability to demonstrate understanding of child rights and child protection
issues, including child development
• Proficiency in local language (both oral and writing)
• Organizational skills and the ability to prioritize work
• Developed sense of empathy and ability to communicate effectively with
empathetic understanding with children, young people and their families
• Able to communicate clearly and strategically with internal and external
stakeholders for effective coordination and advocacy. This includes effective
negotiation and representation skills.
• Active listening skills
• Critical thinking skills
• Problem solving skills
• Basic Computer knowledge
• Microsoft Word, Excel
Desirable
• At least one year of experience or knowledge of working and living in
relevant region/context.
• Experience of promoting quality and impact through at least one
crosscutting area: gender equality and inclusion, adaptive and safer
programming; child rights; disability; migration and displacement.
• Experience and knowledge of organization’s structure, mandate and child
focus.
• Demonstrable MEAL experiences in different projects and program from
different donors funding
• Experience in conducting assessments/Evaluations and an understanding of
MEAL systems
• Proven capacity to supervise, train, and coach staff
• Demonstrate ability at report writing and excellent communication skills
• Computer literacy with data analysis skills
General:
• Ability to work collaboratively with colleagues across the organisation
developing effective working relationships to deliver outstanding results for
children
• Commitment to and understanding of organization’s aims, values and
principles.
• Willingness and capability to comply with all relevant organization
policies and procedures with respect to health and safety, security, equal
opportunities and other relevant policies, including the Child Safeguarding
Policy
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role
holder may be required to carry out additional duties within reasonableness of
their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the
organization Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous
background checks, reflects our commitment to the protection of children from
abuse.
All staff has an obligation and a responsibility to:
• Ensure they fully understand the provisions of the Child Safeguarding
Policy, the Code of Conduct and Local/Country Procedures.
• Conduct themselves in accordance with the rules of the Child Safeguarding
Policy, in their personal and professional lives – which includes reporting
suspicions of child abuse.
• Ensure the way they are carrying out their work is not putting children at
risk (or further risk) – this means constantly scrutinizing their work through a
child safeguarding lens and talking to children about possible
design/implementation “flaws”.
• Promote the message of child safeguarding to colleagues in other
organizations and government ministries, children in their own and beneficiary
families, and community members in general.
• Be vigilant about observing possible child abuse/harm in their personal and
professional lives.
All managers have the above responsibilities as well as ensuring
• Their staff are doing the above.
• That child safeguarding is integrated and given a “voice” in all management
processes including recruitment, induction, performance management, team
meetings, annual planning processes, field level monitoring, etc.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the
organization anti-harassment policy.
Health and Safety
The role holder is required to carry out the duties in accordance with
organization Health and Safety policies and procedures.
The Organization
We employ approximately 25,000 people across the globe and work on the ground in
over 100 countries to help children affected by crises, or those that need
better healthcare, education and child protection. We also campaign and advocate
at the highest levels to realise the right of children and to ensure their
voices are heard. We are working towards three breakthroughs in how the world
treats children by 2030:
· No child dies from preventable causes before their 5th birthday
· All children learn from a quality basic education and that,
· Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play
a crucial role in helping us achieve our ambitions for children.We value our
people and offer a meaningful and rewarding career, along with a collaborative
and inclusive workplace where ambition, creativity, and integrity are highly
valued.
Application Information:
Please apply using a cover letter and up-to-date CV as a single document. Please
also include details of your current remuneration and salary expectations. A
copy of the full role profile can be found at www.savethechildren.net/jobs We
need to keep children safe so our selection process reflects our commitment to
the protection of children from abuse.