National Account Manager, Grocery - Asda, Morrisons, Waitrose
Wella
Little Witcombe, England, United Kingdom
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Position Title: National Account Manager, Grocery
• Asda, Morrisons, Waitrose
Location: Wimbledon, (2 days)
Reports to: Associate Director, Sales – Grocery and Discounters
Direct Reports: None
Scope / Brands: Manage a portfolio of 2-3 of the top Grocery retailers in the
Grocery channel across Clairol, Silvikrin and Shockwaves brands
ABOUT THE WELLA COMPANY
Together, WE enable individuals to look, feel, and be their true selves.
Wella Company is one of the world’s leading beauty companies, comprised of a
family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and
ghd. With 6,000 employees globally, presence in over 100 countries,
Wella Company and its brands enable consumers to look, feel, and be their true
selves. As innovators in the hair and nail industry, Wella Company empowers its
people to delight consumers, inspire beauty professionals, engage communities,
and deliver sustainable growth to its stakeholders.
For
additional information about the Wella Company please visit
www.wellacompany.com [http://www.wellacompany.com].
THE ROLE
The account management of specified customers to build profitable sales growth
for Retail Hair in the Critical Grocery & Discounters channel .
In this case the challenge is clear, to maximise performance within the selected
retailers via successful account management to continuously improve performance
in both revenue and profit.
Business Planning
• Understanding of customer objectives and direction
• Plan, develop, agree and implement an annual Joint Business Plan with the
specified customers, activating contingency plans when necessary.
• Agree promotional forecast with Demand Planning to support the achievement of
annual Forecasting Accuracy objectives
• Agree monthly promotional support packages with customers including second
sites, trade marketing and on line support
• Ensure that all opportunities for New Business in the channel – either
whitespace or expansion with existing customers is seized upon and
implemented with excellence
Negotiation
• Agree listings for all new products and brands as appropriate
• Negotiate cost price changes with the customer as appropriate
• Submit all cost price change paperwork to the account and internally in an
accurate and timely manner
Forecasting/Supply Chain
• Build contacts with the forecasting and supply chain teams within the
customer to work together to manage the most cost-effective supply chain
delivering all potential operational efficiencies
Financial responsibilities
• Manage monthly, quarterly and annual sales forecasts and provide rationale to
AD of Sales
• Review business performance of accounts to ensure on track and course
correction in place
• Manage Gross to net controls (trade spending) to optimise profitability
• Manage an investment plan to drive consumer awareness whilst maximising
profitability
• Deliver maximum consumer engagement from trade investment
• Prepare acurate financial accruals and implement these with the Commercial
team
• Work with the customer and Customer Services to minimise receivables to
achieve target Debtor days for the customer
• Authorise all invoices for payment within 7 days of receipt or manage prompt
agreement to amend or cancel invoices if raised in error by the customer
Relationships
• Build relationships with the specified retailers at all levels of customer
business across both buying and other functions as appropriate (supply,
merchandising)
• Be the voice of your customers within Wella Retail Hair
• Escalate appropriately on important issues or ones that cannot be resolved
• Ensure great execution of activity instore
QUALIFICATIONS
• Operated successfully at NAM level
• Planning & monitoring: Advanced
• Analytical skills: Advanced
• Consumer / shopper insights: Proficient
• Communication & influencing: Proficient
• Negotiation & sales management: Proficient
• P&L management: Proficiency
• Budget planning: Proficient
• Customer management: Proficient
• Communicates effectively & delivering impactful presentations
• Shows a strong sense of individual accountability and able to work with
autonomy
• Is a change champion and pioneers new ideas and approaches
• Committed to deliver results and goes after the stretch target
• Has a flexible approach and adapts to challenges and changing priorities as
needed
• Makes fast decisions balancing intuition and facts
WHAT WE OFFER
* 25 days holiday + additional day off for your birthday (not including bank
holidays)
* 3 days’ personal leave for your own signification life events
* 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee
contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your
death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Program)
• Enhanced maternity, paternity, and adoption leave
• Gym Benefits
• Eye Tests
• WOW Program (Bonus following exit from KKR, eligible after successful
probation. For permanent employees only)
• Workplace/Nursery Benefits
* 4 weeks working remotely abroad
• Early Friday Finish during Summer
EEO OPPORTUNITIES
The Wella Company wants to meet the aims and commitments set out in its equality
policy. This includes not discriminating under the Equality Act 2010 and
building an accurate picture of the make-up of the workforce in encouraging
equality and diversity.
We offer equal employment opportunity to qualified individuals without regard to
race, religion or belief, color, national origin, age, gender, disability,
sexual orientation, gender identity, gender expression, marital or civil
partnership, pregnancy and maternity, veteran status, or any other
characteristic protected by law. Wella Company with federal and state disability
laws and makes reasonable accommodations for applicants and employees with
disabilities. If reasonable accommodation is needed to participate in the job
application or interview process, to perform essential job functions, and/or to
receive other benefits and privileges of employment, please contact us
at: https://www.wellacompany.com/consumer-affairs
[https://www.wellacompany.com/consumer-affairs]
We strongly believe that cultivating a diverse workplace gives a company
strength. The combination of unique skills, abilities, experiences and
backgrounds creates an environment that produces extraordinary results. EOE
Minorities/Females/Protected Veterans/Disabled.
English
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