ABOUT US Transforming lives through excellent education London Met is an extraordinary institution. Equity and social inclusion have always been our driving principles, and it is what makes the University so unique. Our organisation is distinctive, both in its eclectic and diverse community of students and staff, and for its long-standing commitment to serving some of London's most diverse communities. Everything we do is underpinned by our belief that education transforms lives. We pride ourselves on equipping our students with the knowledge, skills and opportunities to succeed, enabling them to make meaningful contributions to society, public service, business and the wider economy. ABOUT THE POST Lead Facilities Management Across a Diverse University Estate London Metropolitan University is seeking an experienced Head of Facilities Management to lead the delivery of professional, customer-focused facilities services across its diverse estate. This senior role is responsible for ensuring high-quality operational delivery across hard and soft Facilities Management services, creating safe, welcoming and efficient environments for students, staff and visitors. Working closely with senior colleagues across the Estates Directorate, you will lead operational teams, manage key supplier relationships and drive continuous service improvement across the University's estate. Key Responsibilities * Lead the University's Facilities Management function. * Manage hard and soft FM services. * Oversee cleaning and wider support services. * Ensure statutory compliance and Health & Safety. * Lead contract management and supplier performance. * Manage operational budgets and financial performance. * Deliver service improvements and operational efficiencies. * Develop high-performing teams. * Build strong relationships with internal stakeholders. * Support wider Estates strategic objectives. ABOUT YOU The successful candidate will demonstrate: * Significant Facilities Management leadership experience. * Strong contract and supplier management capability. * Excellent knowledge of compliance and Health & Safety legislation. * Outstanding people leadership skills. * Experience operating within large, complex organisations. * Excellent communication and stakeholder management skills. * A genuine passion for delivering outstanding customer service. HOW TO APPLY London Metropolitan University is working in partnership with Maxwell Stephens Recruitment on this appointment. To apply, please click the following link and submit your application via the Maxwell Stephens website: https://www.maxwellstephens.com/vacancies/head-of-facilities-management-ref-007023 [https://www.maxwellstephens.com/vacancies/head-of-facilities-management-ref-007023] Applicants should: * Submit a supporting statement addressing how they meet the person specification. * Submit a one-page statement outlining how they have contributed to promoting an inclusive culture, using examples based on past experience, and how they would support London Metropolitan University's commitment to being inclusive of all. * A CV may also be attached in support of the application. FURTHER INFORMATION * Job Description/Person Specification [https://londonmet.sharepoint.com/:b:/s/HR/IQDNaDGL555ORYShmCHj6EfrATmADey9owXNfLHzQNPJC3k?e=Oi4oqO] * Summary Terms and Conditions [https://londonmet.sharepoint.com/:b:/r/sites/HR/OPS/01 Templates & Procedures/Recruitment & Selection/E-Rec summary T&Cs/T&Cs PMG.pdf?csf=1&web=1&e=v751eW] For a confidential discussion regarding the opportunity, please contact Maxwell Stephens Recruitment: Beth Forshaw (Recruitment Operations Manager) or Tegan Coates (Recruitment Resourcer) on 0207 118 4848 Please note that successful candidates will be asked to provide evidence of their right to work in the UK and to complete a health assessment before they start work. Offers of employment are also conditional on receipt of satisfactory references and proof of qualifications held. At London Met we are building an institution aware of its purpose to drive not only individual social mobility but also broader community actualisation. We recognise that our diverse community is our greatest strength, and as such we strongly encourage applications from anyone who feels they are currently underrepresented within UK higher education. Read more about our diverse community and our commitments to inclusion and equality at: https://www.londonmet.ac.uk/about/equality-and-diversity/ [https://www.londonmet.ac.uk/about/equality-and-diversity/]