Ipswich, England, United Kingdom£74,716 – £84,404["Full time"]
• Future Suffolk / Suffolk County Council
• Address: Endeavour House, Ipswich, IP1 2BX, Hybrid working
• Salary: £74,716 - £84,404 per annum
• Hours: 37 hours per week, flexible working options available
• Contract: Permanent
Suffolk's councils are working together on one of the most ambitious change
programmes the county has ever seen. Through Local Government Reorganisation
(LGR), we're creating three new unitary councils and building the foundations
for the future of local services across Suffolk.
We're looking for talented people to join our programme team and play a key role
in making that happen.
As our Communications and Engagement Lead, you’ll be the strategic lead for
storytelling across the Suffolk LGR Programme. You'll drive and embed a clear,
consistent and effective communications and engagement approach, ensuring the
Future Suffolk programme speaks with one voice across Suffolk's councils and
partners.
Your role and responsibilities
You'll be responsible for how the programme communicates and engages with staff,
residents, elected members, partners and stakeholders. Working across Suffolk's
councils and partner organisations, you'll help people understand what is
changing, why it matters and what it means for them, while building confidence,
understanding and engagement throughout the programme.
You will:
• Work with colleagues across the system to evolve and drive the communications
and engagement strategy for the programme, ensuring it remains aligned to key
milestones and priorities.
• Ensure clear, timely and consistent communication across the Suffolk system.
• Lead and evolve the Future Suffolk brand and narrative.
• Provide strategic oversight of communications activity across participating
councils and partners.
• Influence and build trusted relationships with senior leaders, elected
members and stakeholders.
• Provide oversight of programme communication channels, including websites,
newsletters and engagement activity.
• Use insight, creativity and innovation to support engagement and readiness
for change.
You will need
We're looking for an experienced communications and engagement professional who
can develop strategic approaches, build confidence across a range of audiences
and help shape a clear and compelling narrative for the Future Suffolk
programme.
We hope you'll bring:
• Significant experience leading communications and engagement activity,
ideally within local government or the wider public sector.
• A strong understanding of organisational change and the political and public
context in which local government operates.
• Experience developing strategic communications and engagement plans.
• Exceptional communication, storytelling and audience engagement skills, with
the ability to adapt messages for different audiences.
• An understanding of stakeholder engagement, behavioural insight and
approaches that support readiness for change.
• Strong influencing, networking and relationship-building skills.
• A creative, innovative and strategic approach, with the confidence to
identify new ways of engaging audiences.
Most importantly, you'll share our commitment to making a positive difference
for Suffolk's residents, communities and public services.
You can view a full list of requirements in the Job and Person Profile (JPP),
which you can find in the ‘
How to apply’ section towards the bottom of this
advert.
If you believe you can succeed in this role, apply. Even if you don't meet all
requirements, still apply. We would appreciate the opportunity to consider your
application.
The team
Although hosted by Suffolk County Council, this is a genuinely system-wide role
working across the full LGR system, bringing together multiple councils,
disciplines and partners behind a single shared objective. The team will act on
behalf of all Suffolk councils and be accountable to the Future Suffolk
Implementation Board.
You’ll join a newly established programme team, united by a shared commitment to
delivering change that protects services for residents and creates strong,
sustainable new councils.
For more information on LGR in Suffolk, please visit the Three Councils for
Suffolk [https://threecouncilsforsuffolk.org/] and the Future Suffolk
[https://www.suffolklgrhub.gov.uk/] websites.
Applications from Suffolk's five councils
Colleagues currently working for one of Suffolk's five councils are encouraged
to apply. Where possible, appointments will be made on a secondment basis,
allowing you to retain your substantive role.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas.
We’re always searching for ways to encourage, respect and enable everyone to be
the best they can be. We want to represent the diverse communities we serve. We
welcome applications from all individuals, especially those from groups that are
currently underrepresented in the organisation, as shown in our Workforce
Equality Report
[https://www.suffolk.gov.uk/council-and-democracy/our-aims-and-transformation-programmes/the-councils-equality-and-inclusion-commitment-to-you].
For more information
Please contact Lysanne Eddy, Programme Director for LGR, for a casual
conversation. You can reach them by emailing Lysanne.Eddy@suffolk.gov.uk
[Lysanne.Eddy@suffolk.gov.uk].
How to apply
Step 1
• Read the Job and Person Profile (Word)
[https://sccrecruit.blob.core.windows.net/assets/SCC/24632-LGR-Communications-and-Engagement-Lead-JPP.docx].
Step 2
• Click ‘Apply Now’ to start your online application.
Step 3
• Please upload the following to your application:
1. An up-to-date copy of your CV
2. A supporting statement (maximum 500 words) outlining what you would bring to
the Suffolk LGR Programme and how your approach would help you succeed in a
complex, multi-organisational environment.
3. Case studies (up to three examples, maximum 250 words each) demonstrating
where you have led or played a key role in developing and delivering
communications and engagement approaches for large-scale organisational
change, transformation programmes or public-facing initiatives. Please
include the scale and complexity of the work, your role and contribution and
the outcomes achieved.
Please note: Without a supporting statement and CV, your interest will not be
progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our
How to Apply page
[https://www.suffolkjobsdirect.org/#en/sites/CX_3001/pages/657088].
Planning to use Artificial Intelligence (AI)? Please ensure your application
still reflects your own skills, experience and ideas. If used inappropriately,
your application may not be processed. Please read our guidance for using AI
[https://www.suffolkjobsdirect.org/#en/sites/CX_3001/pages/764097] to understand
what’s acceptable.
Do you need any reasonable adjustments to help you to apply? If you are disabled
and/or have additional support needs, you can request reasonable adjustments.
You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk
or 03456 0144
12. You can find examples of possible adjustments on our
Reasonable Adjustment pages
[https://www.suffolkjobsdirect.org/#en/sites/CX_3001/pages/757078].
Closing date: 11.30pm, 8 September 2026
Provisional interview week: Week commencing 14 September 2026 (subject to
change).
This authority is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and
volunteers to share this commitment. DBS (Disclosure and Barring Service) checks
or police vetting will be required for relevant posts. #LI-Hybrid #FutureSuffolk
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