Accounts Administrator Department: Finance Employment Type: Permanent Location: Stoke on Trent Description At DJH, our team is at the heart of everything we achieve. And no matter how much we grow, looking after them will always be our #1 priority. We come in all shapes and sizes, with different qualities, experience and knowledge. Together, our differences create balance. And that is our superpower. By joining DJH we’ll be with you at every step, as you grow and develop and build a fantastic career. Together, we’ll achieve great things. Let's talk about the role... As a Credit Controller/Accounts Administrator you’ll be fully immersed with our experienced Credit Control team and working successfully with our Head of Credit Control to achieve great things together. Life will be fast paced, engaging, creative and rewarding. It’s a great opportunity for an ambitious individual to challenge themselves, develop and progress within a forward-thinking and fast-paced firm. You’ll: Managing own portfolio of clients Proactively chasing outstanding debt by telephone, email and letter Building positive relationships with client while confidently requesting payments Agreeing and monitoring payment arrangements Investigating and resolving queries Keeping accurate records of cash collection Reviewing aged debt and prioritising accounts according to risk and value Working closely with the wider finance team to resolve issues Identifying opportunities to improve processes and cash collection Let's talk about you and your skills... Hungry for a new challenge, you’ll: Have previous Credit Control, Accounts Receivable or debt collection experience and confident managing your own workload. Be tech-savvy, with a experience using Xero & Excel (knowledge of CCH is also desirable but not essential). Thrive in a collaborative and progressive environment Love getting to know people and be a fantastic communicator. Let's talk benefits... Here’s a few reasons to come and join us, but you’ll find loads more once you get your feet under the table: Competitive salary Generous holiday allowance with an extra day off to celebrate your birthday Volunteer day Flexible hybrid working Tailored learning and development Company pension Health MOTs Mental health support A fully loaded wellbeing, social & community calendar. Together we achieve great things for our team, clients, communities and the planet. You can read more about life at DJH here.