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Assistant Bar Leader
RH Restoration Hardware
London, England, United Kingdom["Full time"]
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With over 20 Hospitality experiences worldwide, RH Hospitality continues to
expand our distinguished portfolio of Restaurants within our Design Galleries
globally. Our goal is to blur the line between home and hospitality, creating an
integrated experience that engages our guests and immerses them in the RH
lifestyle.
RH is seeking a knowledgeable and service-minded Assistant Bar Leader to help
deliver a refined beverage experience that reflects the highest standards of
hospitality. In this role, you will lead by example, guiding guests through each
phase of their beverage journey while supporting the daily execution of RH's bar
program. Working closely with location leadership, you will help uphold beverage
quality, operational excellence, and service standards by coaching Team Members,
reinforcing consistency and cultivating a culture of hospitality and
craftsmanship.
The
ideal candidate is passionate about developing people,
elevating the guest experience and expanding their expertise in wine, spirits,
and cocktails within a culture of collaboration and continuous learning.
YOUR RESPONSIBILITIES
• Create a warm and inviting experience by delivering First Class Service that
reflects RH's standards of hospitality
• Prepare and present cocktails, wine, beer, spirits, and coffee with
consistent quality, accuracy and attention to detail
• Create memorable beverage experiences by guiding guests through RH's beverage
offerings with thoughtful recommendations, wine pairings and knowledgeable
service
• Lead by example during service, reinforcing RH's standards of hospitality,
beverage quality and operational excellence
• Coach, mentor and support bar and coffee Team Members through hands-on
guidance, feedback and role modeling
• Support location leadership in maintaining beverage quality, inventory
accuracy, product quality, production, cleanliness and operational readiness
• Maintain a clean, organized and fully stocked bar by replenishing and
rotating inventory, glassware, garnishes and supplies to support
uninterrupted service
• Help coordinate opening and closing responsibilities to ensure the bar is
prepared for service and properly secured at the end of each shift
• Partner with location leadership to identify opportunities to improve service
execution, operational efficiency and the overall guest experience
• Process guest payments accurately using the point-of-sale system while
maintaining confidentiality and compliance with cash handling procedures
• Resolve guest concerns with professionalism, urgency, and sound judgment
while escalating issues appropriately
• Follow all responsible alcohol service guidelines and comply with applicable
liquor laws and company policies
OUR REQUIREMENTS
* 4+ years of bartending or relevant experience in a high-volume, upscale or
luxury hospitality environment or equivalent experience
• Demonstrated experience coaching, mentoring or developing Team Members in a
hospitality environment
• Strong knowledge of spirits, wine, beer, classic and contemporary cocktails
and responsible alcohol service practices
• Passion for expanding knowledge of wine, spirits, cocktails and seasonal
beverage offerings through ongoing learning and development
• Understanding of beverage operations, inventory management, and service
execution
• Commitment to responsible alcohol service practices, food safety and
sanitation standards, applicable regulations, and RH policies
• Effective verbal communication in English is required to provide exceptional
service to guests and collaborate with fellow Team Members.
• Legal authorization to work in the country of application at the time of hire
• Meets the minimum legal age required to serve alcohol, work designated shifts
and perform the full scope of job responsibilities in accordance with local
labor and safety regulations
• Commitment to high standards of personal appearance, including adherence to
uniform guidelines, grooming and hygiene practices to ensure a professional
presentation to guests
• Flexibility to work evenings, weekends, holidays and variable shifts as
business needs require
PHYSICAL REQUIREMENTS
• Frequent stooping, bending, and reaching, both overhead and below bar height
• Lift or move items up to 25 kgs using appropriate equipment and safe handling
techniques
• Stand and walk for extended periods as part of daily work activities
• Safely ascend and descend stairs, with or without carrying beverages,
glassware or service equipment
• Navigate busy, low-lit bar and dining environments with attention to safety
and control
RH is an equal opportunity employer and does not discriminate against any
applicant on the basis of race, color, religion, national origin, gender,
marital status, age, disability, sexual orientation, military/veteran status, or
any other status protected by federal or state law or local ordinance.
At RH, we are committed to promoting pay equity. Rate of pay is determined based
on each individual's experience, qualifications, and the geographic location of
the role.