Senior Style Supervisor (Housekeeping) - W Edinburgh
Marriott
City of Edinburgh, Scotland, United Kingdom["Full time"]
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W Edinburgh is hiring a Senior Style Supervisor (Housekeeping) to join the team!
We invite you to play an integral part in bringing to life this award-winning
hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted
“Scottish Hotel of the Year 2025” award, now is the perfect time to join the
team and take your career to the next level.
ABOUT THE BRAND
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re
here to open doors and open minds. With us, there’s always more. We dare to
deliver a different kind of luxury. One that revels in bold ideas and indulges
in the unexpected. We believe luxury is the freedom to be yourself and explore
desires: whatever, whenever.
ABOUT THE ROLE
Reporting to the Style Manager, as Senior Style Supervisor you will play a key
role in ensuring the smooth running of the department, deputising for the Style
Manager in their absence. We are looking for someone who enjoys managing others,
is comfortable working with computer systems and administration, and understands
the cleanliness standards required of a luxury hotel.
As Senior Style Supervisor, key aspects of your role will include:
• Supervise the daily operation of the Style (Housekeeping) department
• Manage the team’s productivity
• Closely monitor and update Opera and HOTSOS systems
• Be the key liaison between Style, Welcome Office (Front Office) and
Engineering to ensure clear and consistent communication on a daily basis
• Manage stock, including all room amenities and cleaning products
• Assist the Style Manager in recruiting and retaining talent
• Train Room Attendants, Public Area and Porters to become experts in their
role
• Manage timekeeping records on a daily and weekly basis
• Assist the Style Supervisor team with inspecting guest rooms after cleaning
to ensure quality standards are met where required
• Be a role model within the department, assisting the team to perform their
role when required
• Take ownership of guest issues and see them through to resolution
• Ensure compliance with all Health and Safety protocols
• Develop teamwork throughout your team
• Be a W brand ambassador, ensuring the brand’s voice is present in your
interactions with guests and talent
Our ideal Senior Style Supervisor is someone who has:
• A keen eye for detail
• Strong organization and multi-tasking skills
• Confidence interacting with guests
• Confidence in using online systems with a good level of IT literacy
• Good communication skills – both written and verbal English
• Previous experience working in five star, luxury/lifestyle hotels
• A positive mindset
• A genuine passion for working in hospitality
In return for your hard work, we give you:
• World class training and development, including leadership development
• Unlimited career opportunities (internationally and locally)
• Wellness and mental health programmes
• Discounted accommodation, food and beverage in over 9,000 hotels all over
the world!
• Discounts for your friends and family
• Specially curated discounts in thousands of shops
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the
Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting
the city’s festival spirit – this 12-storey structure is the centerpiece of
Edinburgh St James Quarter, incorporating retail, leisure and entertainment
facilities along with residential apartments.
This W hotel helps redefine the city’s hospitality landscape. Accordingly, it
fuses the brand’s signature amenities with modern design and W Happenings,
highlighting what’s new in design, fashion, music and culture.
Built in 2023, this new W hotel accommodates guests across 244 stylish
guestrooms, including 45 suites. While staying here, guests benefit from the
brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terrace,
pairing exciting cocktails and cuisine with 360-degree views over the historic
city. Among the other noteworthy amenities are the W Lounge, a restaurant
collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with
special functions hosted in 2,450 sq ft of modern event space.
If this sounds like the perfect place for you, apply to be a Senior Style
Supervisor with us today!
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to
experience life. We’re here to open doors and open minds. We are constantly
inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is
at our core and has made us renowned for reinventing the norms of luxury around
the globe. Whatever/Whenever is our culture and service philosophy that brings
our guests’ passions to life. If you are original, innovative, and always
looking towards the future of what’s possible, welcome to W Hotels. In joining W
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team,
and become the best version of you.