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Job Title: International Relocation Co-ordinator (Remote Working, in the UK)
Department: International Assignment Services
Reports To: Client Services Manager
About Cartus:
Cartus is a global trusted industry leader, guiding clients through thousands of
corporate relocation programs, large and small, unique and complex. For more
than 60 years, Cartus has helped relocating employees and their families find
their way to new homes, new communities, and new experiences. We do it through
an unwavering focus on listening and delivering services, solutions, and
expertise that respond to their needs and the needs of their companies around
the world.
Our Winning Behaviours:
Obsess About Growth. Always Find A Better Way. Relentlessly Focus On Talent.
Achieve Exceptional Results.
These are the winning behaviours that represent what we believe in and support
how we go about our business each day. Our commitment to our people and all our
winning behaviours are made possible through the passion and energy of our
diverse team members.
About the role:
Due to continued growth and success we are looking for enthusiastic customer
service professionals to work in a varied and fast paced environment which
offers great benefits and long term career opportunities. A role where no two
days are the same, and each day will supply new challenges to face head on
whilst you provide exceptional customer service.
In this role, you will be working from home, supplied with virtual onboarding
and training. With occasional travel to our Swindon Hub, you do have to be
located within the UK for this role. You will serve as the prime navigator and
owner of the relocation process for the assignees from start to finish. Working
within a busy environment with multiple customers to co-ordinate every aspect of
the relocation process.
Some of your Duties and Responsibilities will include:
• Act as the single point of contact and coordination for all phases of the
international relocation process making sure this is handled with integrity,
professionalism, and understanding on an international scale
• Coordinate and manage the delivery of all relocation services based on
individual client policies
• Build long term relationships with all customers and ensure an excellent
customer service is provided and in a timely manner
• Manage and maintain all internal and external relationships
• Take responsibility for all elements of the relocation and demonstrate
knowledge on all services and products
Whilst a number of underpinning processes are apparent there will regularly be
the need to work independent of these and demonstrate the ability to think
creatively.
About you:
Previous experience in global mobility is desired but not essential. Our market
leading training can upskill you in every aspect of relocation.
This role operates at a professional level, and as such requires the holder to
be able to think laterally and be highly flexible. Working within a busy
environment with multiple customers co-ordinating every aspect of the relocation
process.
You will bring a minimum of 2-3 years’ experience in a role which requires
strong customer service/coordination/project management skills with the ability
to manage a high volume of work and a busy mailbox within a fast paced
environment. You must have excellent organisation and multi-tasking skills and
be able to work both on personal initiative and in a team environment. You will
have a high level of accuracy and process orientated. As this role is completely
working from home
you will need to be able to work independently and use your
own initiative.
The
ideal candidate will have experienced travelling and living
abroad, great customer service skills or have a strong project coordination
background.
Why Join Us:
As a Cartus employee you will be part of a global company who focuses on
Diversity, inclusion and equality. We foster a supportive, fun and open
environment. Cartus supports their employees in different ways, from career and
professional development to physical and mental wellbeing. As a Cartus employee
you will have access to the below and more:-
• Extensive new hire training
• Full IT equipment provided
• Reward & Recognition Programmes
* 23 days holiday plus bank holidays
• Additional days off for your birthday and for Christmas Eve
• Private Medical Scheme
• Long Term Sickness insurance
• Pension Scheme
• Life Insurance
• Employee discount platforms
• Wellbeing initiatives
• Employee Resource Groups
How to apply… Do you feel like you would be a good fit for this role? If so,
then be sure to click apply.
Cartus [https://cartus.com/en/] is leaning into its essence, Where Mobility
Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader
in global talent mobility and corporate relocation services. Cartus manages all
aspects of an employee’s move across 190+ countries to facilitate a smooth
transition in what otherwise may be a stressful process. The company supports
hundreds of corporate and government clients—including more than a third of
Fortune 100 companies—with domestic and international mobility, recruitment and
talent management, outsourcing, policy consulting and DEI mobility solutions,
international assignment compensation and gross-up services, remote and hybrid
workforce solutions, and language and intercultural solutions. Cartus is a
subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. [http://www.anywhere.re/] (NYSE: HOUS) is moving real
estate to what's next. Home to some of the most recognized brands in real
estate Better Homes and Gardens® Real Estate [https://www.bhgre.com/], Century
21® [https://www.century21.com/], Coldwell Banker®
[https://www.coldwellbanker.com/], Coldwell Banker Commercial®
[https://www.cbcworldwide.com/], Corcoran® [https://www.corcoran.com/], ERA®
[https://www.era.com/], and Sotheby's International Realty®
[https://www.sothebysrealty.com/eng], we fulfill our purpose to
empower everyone's next move through our leading integrated services, which
include franchise, brokerage, relocation, and title and settlement businesses,
as well as mortgage and title insurance underwriter minority owned joint
ventures. Anywhere supports nearly 1 million home sale transactions annually
and our portfolio of industry-leading brands turns houses into homes in more
than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What
differentiates us is our scale, expertise, network, and unique business model
that positions us as a trusted advisor throughout every stage of the real estate
transaction. We pursue talent – strategic thinkers who are eager to always find
a better way, relentlessly focus on talent, obsess about growth, and achieve
exceptional results. We value our people-first culture, which thrives on
empowerment, innovation, and cross-company collaboration as we keep moving the
world forward, together. Read more about our company culture and values in our
annual Impact Report
[https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf].
We are proud of our award-winning culture and are consistently recognized as an
employer of choice by various organizations including:
• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies