Sourced directly from Marks & Spencer's own careers page
Designate Store Manager - Cheshire Oaks
Marks & Spencer
United Kingdom["Full time"]
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What you’ll do:
• Lead the delivery of the full retail plan across the store driving
commercial, operational, visual and people performance to deliver against the
key retail metrics.
• Set the strategy and direction for the store, making sure every colleague
knows their part to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity,
urgency and pace.
• Build a high-performance culture by coaching managers, growing talent, and
creating a store environment colleagues want to be a part of.
• Use data and insight to unlock opportunity, making fast, confident decisions
that drive profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability – helping teams sell across
all platforms and channels.
• Be the voice of your store – representing your people, saying it as it is and
owning the follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards,
inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
• A proven leader of large teams in a fast-paced retail environment, with a
sharp focus on delivery, standards and results.
• Confident working across all areas of store performance, including
commercial, visual, operations and people and knowing how to bring them
together for impact.
• A clear and direct communicator, with the courage to make tough calls and the
skill to bring colleagues with you.
• Resilient and passionate about delivering in a transformational environment,
where you can challenge the norm and be a part of delivering a business fit
for future.
• Be strong on planning, performance management and resilience. You can balance
the big picture with the detail and always hold the line and set
expectations.
• A proven track record of performance management, able to lead teams to
deliver results at pace.
• Confident using digital tools, data and systems to make better, faster
decisions and coaching others to do the same.
• Skilled in building partnerships across your team, your peers and your region
to share insights, solve problems and deliver transformation.