Senior Technician Location: Dumfries and Galloway Royal Infirmary, DG2 8PS Salary: £43,000 - £50,000 plus excellent benefits Schedule: Full-time, 8am-4pm Monday- Friday and on-call rota, typically one week in six (additional allowance paid of £2790) Ready to impact a better future? Serco is seeking an experienced Senior Technician to join the Hard FM team at Dumfries & Galloway Royal Infirmary. This is an excellent opportunity for a motivated engineering professional to help lead the delivery of critical maintenance services within a busy healthcare environment. About the Role Reporting to the Site Engineer, you will supervise a multi-skilled maintenance workforce delivering reactive and planned maintenance, minor works, and project activities across the hospital estate. You will play a key role in ensuring statutory compliance, maintaining critical engineering systems, and supporting the safe operation of hospital services. Key Responsibilities • Lead and supervise maintenance teams and contractors. • Manage planned preventative maintenance and reactive works. • Support the safe operation of critical electrical and mechanical systems. • Ensure compliance with health, safety and statutory requirements. • Provide technical guidance and support to colleagues and stakeholders. • Participate in the management on-call rota. • Assist with the delivery of improvement and refurbishment projects. About You We are looking for a qualified engineering professional with: • HNC/HND, apprenticeship, NVQ, City & Guilds, or equivalent engineering qualification. • Experience in mechanical, electrical, or building services maintenance. • Previous supervisory or team leadership experience. • Strong knowledge of health and safety and safe systems of work. • Excellent communication, organisational and problem-solving skills. • The ability to work effectively in a fast-paced and safety-critical environment. What You'll Bring You will be a proactive leader who can prioritise workloads, support colleagues, and maintain high standards of service delivery while ensuring a safe environment for patients, visitors and staff. Healthcare experience would be advantageous but is not essential for candidates with transferable engineering and leadership skills. What we offer * 25 days’ holiday plus bank holidays • Up to 6% contributory pension scheme • Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression. • Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service • Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel • Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity • Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds. A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day. Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment. • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form. • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions). For support with your application, please contact recruitmentuk@serco.com. Let’s impact a better future, together. Apply today.