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NATIONAL ACCOUNT MANAGER – CONSUMER BEAUTY DIVISION
SALES & COMMERCIAL
SW19 – Wimbledon (2 to 3 days per week in the office)
Shape the future of Beauty across some of the world's most loved and
recognisable consumer brands.
As part of Coty's Consumer Beauty Division, you will play a key role in driving
the growth and strategic direction of our business across leading UK retail
partners. This role combines commercial ownership, customer leadership,
strategic thinking, innovation and operational excellence to deliver sustainable
growth across a portfolio of category-leading beauty brands.
More than a traditional account management role, this is an opportunity to
operate at the centre of a fast-moving, highly visible business, influencing
commercial decisions, building strategic retailer partnerships and helping shape
the future of how Beauty is discovered, shopped and experienced. Working across
brands including Rimmel London, Max Factor, Sally Hansen, Adidas, Manhattan and
Bourjois,
you will have the opportunity to make a meaningful commercial impact
while accelerating your own career growth within one of the world's leading
beauty companies.
THE ROLE
OPTIMIZE, ENABLE, EXECUTE!
As our National Account Manager, you will be responsible for driving sales,
profit and market share growth across a strategic customer portfolio, developing
long-term partnerships that deliver sustainable value for both Coty and our
retail partners.
You will lead customer planning, commercial negotiations, forecasting and
execution across a portfolio of iconic Consumer Beauty brands, while identifying
innovative opportunities to unlock growth and strengthen Coty's position within
the market.
You are a commercially ambitious professional who understands the UK retail
landscape and thrives in a fast-paced environment. Combining strategic thinking
with commercial acumen and strong stakeholder management skills, you will
transform customer opportunities into commercially impactful plans that drive
growth, strengthen partnerships and elevate brand performance.
Deliver Strategic Business Growth
• Lead the creation and execution of Joint Business Plans across your customer
portfolio.
• Translate brand, category and commercial objectives into actionable customer
strategies that deliver sustainable growth.
• Drive sales, profit and market share performance while identifying new
opportunities to outperform the market.
• Influence customer decisions through compelling insight, category expertise
and data-driven recommendations.
• Shape how the beauty category grows within your accounts through innovative
thinking and entrepreneurial leadership.
• Build commercial plans that deliver mutual value for both Coty and its retail
partners.
Manage Commercial Performance & Operational Excellence
• Own customer forecasting, budgeting and performance management processes.
• Deliver accurate sales forecasts and identify risks and opportunities
proactively.
• Manage promotional planning, commercial investment and customer
profitability.
• Analyse performance trends and customer data to generate actionable insights.
• Ensure outstanding execution of launches, activations and annual trading
plans.
• Continuously identify improvements that drive efficiency, effectiveness and
business growth.
Drive Consumer Beauty Brand Leadership
• Partner with Marketing and Category teams to bring category-leading beauty
experiences to customers and consumers.
• Lead the execution of innovation launches, retailer activations and seasonal
campaigns across some of the most recognised brands on the market.
• Maximise in-store and digital opportunities to strengthen brand visibility,
recruitment and loyalty.
• Create customer plans that accelerate category growth while building
long-term brand equity.
• Identify opportunities to drive penetration, distribution, visibility and
shopper conversion.
• Champion a consumer-first mindset that balances commercial performance with
sustainable brand growth.
Accelerate Innovation, Digital & AI-Enabled Growth
• Leverage AI-powered tools and advanced analytics to improve forecasting,
planning and commercial decision making.
• Explore emerging technologies and innovative ways of working that unlock
competitive advantage.
• Drive smarter, faster and more insight-led customer planning through data and
automation.
• Partner with cross-functional teams to identify opportunities for digital
transformation and continuous improvement.
• Help shape future commercial capabilities by embracing experimentation,
innovation and technology-led growth.
• Champion modern commercial practices that future-proof the business and
enhance customer experiences.
YOU ARE A COTY FIT
You are passionate about Beauty, Commercial Excellence and building strategic
partnerships that drive business growth. You combine strong commercial acumen
with analytical thinking and relationship-building skills, enabling you to
influence decisions, unlock opportunities and deliver outstanding results.
You thrive in fast-paced environments, enjoy taking ownership and have the
confidence to challenge the status quo with innovative ideas.
Most importantly, you are ambitious, entrepreneurial and excited by the
opportunity to become a future commercial leader.
Other than that, you bring:
• Experience in National Account Management, Customer Development or Commercial
roles.
• Experience within beauty, FMCG, personal care, retail or consumer goods
environments.
• Proven experience managing customer relationships and delivering commercial
growth.
• Strong forecasting, planning and analytical capabilities.
• Experience managing budgets, promotional investment and customer
profitability.
• Excellent stakeholder management and negotiation skills.
• Strong commercial judgment with the ability to identify opportunities and
solve problems.
• Experience collaborating effectively across multiple business functions.
• Advanced Microsoft Office skills including PowerPoint and Excel.
• Experience working with data-driven decision making and commercial reporting.
• Curiosity around technology, AI and emerging commercial capabilities.
• Excellent attention to detail combined with a proactive, solution-oriented
mindset.
WHAT WE OFFER
This is a unique role with a genuine opportunity to make an impact. You'll get
to work across some of the most recognised and culturally relevant beauty brands
in the world while collaborating with a diverse team of professionals who are
passionate about driving commercial excellence and shaping the future of beauty.
And if you'd like to build a successful career in the beauty industry...
At Coty, we have a strong track record of accelerating careers and creating
opportunities well beyond your first role.
A career at Coty could take you in many directions, including:
Commercial Leadership Career Progression
• Progress from National Account Manager to Senior National Account Manager,
Customer Business Manager, National Business Manager and broader Commercial
Leadership roles.
• Take ownership of increasingly strategic customer portfolios, larger P&Ls and
more complex commercial responsibilities.
• Lead transformational growth initiatives across some of the world's most
recognised consumer beauty brands.
• Develop into a future Commercial Director or General Manager through exposure
to senior stakeholders, strategic customers and large-scale business
challenges.
Local and International Opportunities
• Explore career moves across our regional and global Commercial, Category,
Revenue Growth Management and E-Commerce teams.
• Opportunities to work from Coty locations including New York, Amsterdam,
Paris, Barcelona, Milan, Sydney, Tokyo and other offices around the world.
• Collaborate with global brand teams and gain exposure to international
markets, customers and commercial strategies.
Cross-Functional Career Pathways
• Develop your career into exciting adjacent functions including Category
Management, Revenue Growth Management, Commercial Excellence, E-Commerce,
Marketing and General Management.
• Build expertise across customer leadership, strategic planning, commercial
strategy, digital commerce and business transformation.
• Expand your leadership capabilities through exposure to cross-functional
business initiatives and international projects.
Develop Future-Ready Skills
• Gain experience working with AI-enabled commercial tools, advanced analytics,
forecasting technologies and emerging customer engagement platforms.
• Strengthen capabilities in strategic leadership, data-driven decision making,
digital transformation and future commercial excellence.
• Develop the skills required to become a future commercial leader within Coty.
• Learn how to leverage technology, automation and AI to create competitive
advantage in a rapidly evolving retail environment.
Wherever you want your career to go, Coty offers the scale, brands, people and
opportunities to help you get there.
Some of our benefits include:
• A competitive benefits package to support your health, wellbeing and
financial security.
• Private medical insurance with fast access to specialist and mental health
support.
* 8% pension fully contributed by Coty.
• Life assurance and income protection for added peace of mind.
• Flexible hybrid working with our Omni-Working model (up to 50% remote).
• Generous family-friendly policies including enhanced parental leave, birthday
leave, volunteering days and sabbatical options.
• Everyday perks including employee discounts and salary sacrifice schemes.
• Opportunities to get involved in DE&I, sustainability and employee-led
initiatives.
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ABOUT US
Our people make us
who we are. They are the brightest minds bringing the boldest
ideas to life every day. If you're the kind of person who refuses to settle, if
you want to think bigger, learn faster and go further than you ever thought
possible, we'd love to hear from you.
Coty is one of the world's largest beauty companies with an iconic portfolio of
brands across fragrance, colour cosmetics, skincare and body care.
We are deeply committed to Changing the Conversation around Diversity, Equity &
Inclusion to create a more open, inclusive and diverse workplace where all
employees can be their authentic self.
Join us in shaping the future of Consumer Beauty through commercial leadership,
innovation, AI-powered growth and category-leading global brands.