The Expense Specialist is responsible for the timely and accurate processing of employee expense claims, ensuring compliance with company policy and financial controls. The role provides day-to-day support to employees and stakeholders, resolves expense-related queries, and contributes to delivering an efficient expense management service. What You'll Do: Expense Processing Review and process employee expense claims in line with company policy and approval requirements. Validate receipts, coding, VAT treatment, and supporting documentation. Maintain a high level of accuracy in expense data, ensuring claims are coded correctly and all supporting documentation is complete and compliant. Identify and escalate policy exceptions or complex cases to the Expenses Specialist – Senior. Ensure expense claims are processed within agreed service levels. Employee Support Respond to employee queries relating to submitted expenses and reimbursements. Provide guidance on expense policies and claim requirements. Support issue resolution and maintain a positive employee experience. Payments & Reimbursements Assist with expense reimbursement payment runs. Investigate and resolve payment issues and rejected claims. Support accurate and timely employee reimbursements. Compliance & Controls Ensure adherence to expense policies, procedures, and internal controls. Maintain accurate records and audit-ready documentation. Support audit requests and control reviews as required. Reporting & Continuous Improvement Monitor workload and outstanding items to ensure SLA compliance. Identify recurring issues and opportunities to improve processes. Support reporting, month-end activities, and process improvement initiatives. Support the adoption of automation and AI solutions to improve process efficiency, accuracy, and employee experience. Key Deliverables Accurate and timely processing of expense claims. On-time reimbursement of employee expenses. High levels of compliance with company policy. Effective resolution of employee queries. Maintenance of strong financial controls and audit readiness. To all recruitment agencies: Control Risks does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, Control Risks employees or any other company location. Control Risks is not responsible for any fees related to unsolicited resumes. Control Risks will only accept CV's from the partners with relevant agreement via the People and Talent team only. Who You Are: Technical Skills Experience in expense processing, accounts payable, or finance operations. Understanding of expense policies and financial controls. Experience using expense management and ERP systems; experience with Microsoft Dynamics (D365) would be advantageous. Good Excel and data analysis skills. Competencies Strong attention to detail. Good organisational and time management skills. Effective communication and customer service skills. Problem-solving mindset. Ability to work collaboratively within a team. Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status” If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.