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Ready to revolutionize healthcare, making it faster and more accessible than
ever before?
How we started:
Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful
idea: healthcare should be easier to access, faster to receive, and centred
around the individual. From day one, we’ve grown without external funding;
scaling profitably through technology, disciplined execution, and deep medical
expertise. What started as a challenger idea has become one of the most
significant healthcare platforms operating globally today.
Where we are now:
We’ve earned the trust of millions of people worldwide through category-leading
products and well-known brands, including MedExpress, Dermatica, ZipHealth,
RocketRX, and Levity. A key driver of our success is vertical integration; we
operate our own manufacturing and proprietary products, led by in-house medical
teams, researchers, and pharmacists at the top of their fields.
In 2025, HeliosX treated more than 1.7 million patients globally and reached
£781m in revenue, representing +337% year-on-year growth and cementing our
position as the clear market leader in the UK. That growth translates into
real-world outcomes: our weight-loss treatments helped patients lose 8.5 million
kilograms of excess weight in 2025 alone, contributing to an estimated 1,300
fewer cardiac events. This is growth with measurable, life-changing impact at
scale.
Today, we operate across four international markets, with successful launches in
Germany and Canada and continued expansion in the US. We were also recently
recognised in the Sunday Times Top 100 fastest-growing tech companies, further
validation of both our momentum and our ambition.
Where we’re going:
2026 is another significant year for HeliosX. Our ambition is to surpass £1.1bn
in revenue, continue expanding thoughtfully into new international markets and
broaden our condition and treatment portfolio. As we scale, we're focused on
building the technology, operational excellence and clinical capabilities that
will support sustainable long-term growth. Joining HeliosX now means helping
shape the systems, teams and products that will define the next chapter of
digital healthcare. You'll be solving complex problems at pace, working
alongside exceptional people and building products that genuinely improve lives
at scale.
There’s never been a more exciting time to join HeliosX. Come be a part of
making our dream of easier and faster healthcare a reality!
We're looking for an exceptional Senior Compounding Pharmacist to lead our
sterile and non-sterile operations within the Lab in Leamington Spa. This is a
rare opportunity to join a forward-thinking organisation dedicated to delivering
high-quality, treatments while maintaining the highest standards of patient
safety, regulatory compliance, and pharmaceutical excellence.
As our Senior Compounding Pharmacist, you will take ownership of the safe,
compliant, and efficient compounding of treatments across both sterile and
non-sterile operations. You’ll be at the heart of our compounding facility,
ensuring every preparation meets rigorous GPhC standards and aligns with MHRA,
EMA, ICH, and ISO guidance.
This role is far more than a traditional pharmacy position. You’ll combine
hands-on pharmacist leadership within our Lab environment with day-to-day
production and laboratory management, driving operational excellence across the
entire compounding process.
This role is based at our Leamington Spa Hub within the Laboratory, working
Monday-Friday 9am-5pm.
What you'll be doing:
Compounding & Clinical Oversight
• Oversee sterile and non-sterile compounding processes, including preparation,
dispensing, and labelling of compounded medications.
• Lead sterile compounding operations, ensuring cleanroom protocols,
sanitation, daily logs, calibration, and hazardous waste disposal are
properly maintained.
• Conduct and document product/batch verification and quality assurance checks
to safeguard safety, efficacy, and sterility.
• Develop, implement, and continually update SOPs for sterile and non-sterile
compounding.
• Collaborate with the care team to support safe, effective treatment,
counselling patients and answering inquiries as needed.
• Document and report medication errors, near-misses, or patient concerns,
driving continuous quality improvement (CQI).
• Provide global support by collaborating with HeliosX's international
compounding teams (including the US) on formulation updates and stability
studies.
Production & Lab Management
• Create weekly production plans, assign compounding tasks to technicians, and
manage scheduling across multiple compounding areas to meet manufacturing
demand.
• Report key production metrics, costs, and quality data to wider operational
teams.
• Manage all lab equipment and plant, scheduling preventive maintenance,
break-fix response, and contingency planning for single points of failure.
• Manage compounding consumables and related inventory, minimising holding
costs while avoiding stock-outs.
• Carry out root cause analyses of process failures and product write-offs, and
lead related investigations.
• Interrogate new processes and technical transfers for flaws, ensuring methods
can be replicated reliably at scale.
• Own documentation and change control systems, tracking reviews, approvals,
and revisions.
People Management & Compliance
• Train, supervise and support all lab staff in compounding technique,
compliance, and best practice.
• Line manage the compounding/manufacturing team, capturing individual
performance metrics and delivering feedback, development, and improvement
plans.
• Act as hiring manager for new team members and manage agency staff as needed.
• Maintain an ongoing training and competency programme, including assessments
to score staff performance.
• Ensure the correct pharmacist-to-technician ratio and a positive, efficient
workflow.
• Champion housekeeping standards and drive adherence to cGMP.
• Oversee compliance with GPhC standards and relevant guidance from MHRA, EMA,
ICH, and ISO across sterile and non-sterile compounding.
• Conduct regular audits and inspections, building and improving auditing tools
to monitor process adherence.
• Prepare for and participate in regulatory inspections, ensuring full
readiness and compliance.
• Monitor and report on temperature testing and other quality controls across
compounding operations.
• Escalate operational or dispatch issues promptly to the central operations
team.
What you'll bring:
Experience:
• Active GPhC registration as a Pharmacist (required).
• Minimum 2 years' experience in sterile compounding; non-sterile compounding
experience preferred.
• Previous supervisory or line management experience in a compounding or
pharmaceutical manufacturing setting.
• Experience in the formulation and compounding of complex sterile and
non-sterile preparations.
• Strong understanding of pharmaceutical compounding quality standards,
including Medicines Act 1968 (Section 10 exemptions), MHRA guidance on
"Specials" and relevant GPhC regulatory frameworks.
• Experience in pharmaceutical formulation.
Skills:
• Experience managing production planning, equipment, and inventory in a lab or
manufacturing environment.
• Detail-oriented, with robust quality control, documentation, and root-cause
analysis practices.
• Skilled in personnel management, with strong leadership, training, and
performance development capabilities.
• Proven ability to maintain regulatory compliance and manage
inspections/audits.
• Effective communicator, able to counsel patients and collaborate with the
integrated care team.
• Strong problem-solving aptitude and a proactive approach to continuous
quality improvement (CQI).
Why work with us?
At HeliosX, we want to improve healthcare for everyone, and to do this we need a
team of brilliant people who share that ambition. We are currently a diverse
team of engineers, scientists, clinical researchers, physicians, pharmacists,
marketeers, and customer care specialists committed to our mission - but we need
more talented folks to join us, if we want to achieve our global ambitions!
Aside from working with our all-star team, here are the other benefits of coming
on board:
• Annual leave allowance alongside public holidays
• Private health insurance, along with pre-existing conditions, dental, and eye
care cover
• Pension scheme
• Enhanced parental leave
• Cycle-to-work scheme
• Electric car scheme
• Free Dermatica and MedExpress products every month, as well as family
discounts
• Annual home working and L&D allowance
• Free Headspace subscription, employee assistance programme, and discounted
gym membershipiote
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