Birmingham, England, United KingdomUSD10.3 – USD13.2/hour["Part time"]
As a Sr. Store Associate
• Part Time, you will actively connect with customers,
addressing their needs by recommending the right products, services, and
solutions to enhance their experience. Through enthusiasm and expertise, Sr.
Store Associates will help us create and nurture a vibrant sales culture,
enhancing our store's visual and merchandising standards, freight, and logistics
activities, and prioritizing unparalleled client satisfaction. The Sr. Store
Associate will support a customer-centric environment, engagement with the local
community, all while contributing to a positive culture aligned with the Office
Depot 5C values of Caring, Committed, Creative, Collaborative, & Courageous.
In addition, as a Sr. Store Associate, you will be expected to understand and
complete an advanced level of training in print and technology
products/services, ensuring you're equipped with the next-level knowledge to
assist customers effectively. You will apply cutting-edge sales principles to
create satisfying customer interactions, contributing to the growth of our
business.
We believe that the Sr. Store Associate role is essential in driving our store's
success through inspiring sales brilliance and exceptional service in key areas
such as Print and Technology. The ideal Sr. Store Associate is passionate about
sales, delivering exceptional service, and driving operational excellence.
The essential functions of this position may require you to consent to periodic
comprehensive background checks conducted by a third-party.
Primary Responsibilities:
Customer Centric Experience:
• Supports a positive customer-centric experience by proactively acknowledging
and engaging every customer.
• Utilizes and understands the selling program to promote the sale of the best
solution as well as additional products and/or services.
• Maintains awareness of planned advertisements, promotions, and sales and
loyalty programs.
Store Operations Commitment:
• Consistently maintains store and print department appearance to company
guidelines and keeps a neat, clean, well-stocked environment.
• Adheres to all standards related to signage labeling and merchandise
presentation.
• Follows the established sorting and stocking guidelines and completes freight
processes.
• Ensures freight sorting area is organized and setup in accordance with
guidelines.
• Scans, investigates, and fills inventory lows and outs daily.
Print and Tech Expertise:
• Works to continually develop personal selling skills and product knowledge
through sales and service tools provided which includes successful completion
and comprehension of an advanced level of Print and Technology training, as
well as any other applicable training.
• Continued education in these areas is expected, up to and including
designated certifications, if required.
Compliance Adherence and Support:
• Ensures compliance with company policies, procedures, and practices; and
supports the company’s loss prevention efforts.
• Performs other duties as assigned.
Education & Experience:
• High school diploma or equivalent preferred
• No previous experience required; retail sales experience preferred
Skills & Competencies:
• Basic computer skills, including Microsoft Word, PowerPoint, Excel, and
Access
• Able to use technology and POS systems to access information and process
transactions
• Able to read, write, and count accurately to complete documentation, use
training tools, and process inventory
• Good interpersonal and communication skills to build selling relationships
with customers and coworkers
• Enjoys interacting with people and working in a customer-facing environment
About The ODP Group: The ODP Group, through its business entities ODP Business
Solutions and Office Depot, is a leading provider of products, services, and
technology solutions through an integrated business-to-business (B2B)
distribution platform and omnichannel presence, which includes world-class
supply chain and distribution operations, dedicated sales professionals, online
presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work
environment for our Coworkers and our customers. All Coworkers are expected to
support our operational safety culture by working safely and addressing
potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and
level of work being performed by Coworkers assigned to this classification and
are not intended to be a complete list of all responsibilities, duties and
skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a
benefits package, which includes a 401(k) and more, along with plenty of
opportunities to move and grow within our organization! You may be eligible to
participate in an incentive program, paid in accordance with the Incentive Plan
terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal
employment opportunities in all employment practices. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, citizenship status, marital status, age,
disability, protected veteran status, sexual orientation or any other
characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction
records pursuant to the City & County of San Francisco Fair Chance
Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days
and will expire once the position has been filled.
How to Apply: Click the “Apply Now” button and follow the instructions on each
page. When you have completed the application, click the “Submit” button.
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