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Prison Officer
Serco Plc
Oadby and Wigston, England, United Kingdom
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Prison Officer
Location: HMP Fosse Way, Wigston, LE18 4WS
Full-time with varying shift patterns
Important: To be eligible for this role, you must have at least two years
remaining on your current visa and have lived in the UK for at least one year to
meet our vetting requirements.
Work with Purpose: Transfer your Skills to a Career in the Prison Service
What’s in it for you?
Your starting salary will be £28,187pa. increasing to £29,271 after 12 months
and increasing again to £33,337 after 3 years’ service. We're fully committed to
supporting you through a nationally-recognised PCO Portfolio or PCO
apprenticeship qualification, which would increase your salary to £32,288 as
soon as either of these is successfully completed, which can realistically be
achieved within 12 to 18 months of joining us. We also offer:
• Opportunity to earn approximately £37,800 including overtime (while we can't
guarantee overtime will always be available, this is based on an average of 4
hour per week)
• Clear career development pathways for you to transition quickly into
operational management positions with salaries ranging from £37,000 to
£42,000
• Free parking on site, free use of the gym and free food while on shift
• Pension scheme
• Health and wellbeing benefits
• Reward and recognition scheme
• Discounts including cinema, retail, dining, leisure centre memberships,
mobile phone plans and more
• Option to apply for a Blue Light discount card
Is this the right career for you?
Our Prison Custody Officers join us from a wide range of backgrounds - including
customer service, administration, retail and hospitality, warehousing and
logistics, the Armed Forces, health and social care, manufacturing, trades,
operations and supervision, security, education and more.
Day to day you’ll be involved in:
• Supervising prisoners in all aspects of prison wing activity
• Overseeing work and education programmes, encouraging prisoners to
participate
• Operational matters such as prisoner headcounts, prison cell searching,
security, and administrative processes
• Managing prisoners who are at risk of self-harm
What you’ve done before doesn’t matter as much as how you work. We’re focused on
transferable skills and behaviours such as strong communication, teamwork,
resilience, patience, time management, and the ability to de-escalate
challenging situations. A commitment to customer service and upholding health
and safety standards is key - the rest you’ll learn through our comprehensive
10-week training course and the ongoing support of experienced colleagues.
We operate 24/7, all year round meaning you’ll cover shifts on days, evenings,
weekends, nights, and bank holidays. We value the importance of work-life
balance, we operate on a rota basis that allows you the flexibility to enjoy
meaningful time off.
Your recruitment journey:
• You’ll be invited to complete an online assessment
• If successful, you’ll attend a virtual competency-based interview, along with
an English assessment
• Once passed, you’ll be invited to HMP Fosse Way for a Welcome briefing about
the prison and the role, a group session, a mobility assessment, and a guided
visit around the prison
• After successfully completing the assessment process, you’ll attend a 10-week
Initial Training Course (ITC) at the prison (100% attendance required), which
includes 8 weeks of classroom-based training, 2 weeks of on-the-job shadowing
to experience the role first-hand, completion of a Diploma in Custodial Care,
First Aid training, and Control and Restraint training
Travel: Please note that this position is based at HMP Fosse Way in Leicester,
which has limited public transport options. Due to the nature of our shift
patterns, we strongly encourage applicants to consider their commute time and
transportation options before applying. Therefore, we recommend that candidates
live within a 30 mile radius of the above location to maintain punctuality,
work-life balance, and job satisfaction.
What else do I need to know
This role is exempt from the Rehabilitation of Offenders Act 1974, and all
offers of employment are subject to security clearance checks, and satisfactory
employment references. You’ll be required to provide 5 years of employment and
education history as part of these checks.
This role is not eligible for Skilled Worker visa sponsorship under current UK
Home Office rules, as it does not meet the required salary or skill level
criteria. Whilst we encourage applications to other roles, candidates who
already have a valid right to work in the UK through other immigration routes or
permissions must meet the below minimum eligibility criteria:
• Have at least two years remaining on your current visa to ensure sufficient
time in the role
• Have lived in the UK for at least one year, as the vetting process requires a
counter-signatory from a recognised professional who has known you for that
duration
For general right-to-work guidance, please visit the UK Home Office website
[https://www.gov.uk/government/organisations/uk-visas-and-immigration].
A little bit
about us:
At Serco, everyone plays a vital part in delivering essential public services
that make a real difference. As a global team of 50,000 people across Defence,
Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re
united by a shared purpose: to improve the services that communities rely on.
Guided by our values of Trust, Care, Innovation and Pride, our people make
meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, a top
Great British Employer of Veterans, and a Gold Inclusive Employer Standard
holder, we champion equal opportunities for all. We offer flexible and hybrid
working where possible and make reasonable adjustments throughout recruitment
and employment.
Guaranteed Interview Scheme:
Applicants with disabilities and veterans who meet the minimum job criteria are
guaranteed an interview. Simply opt into the relevant scheme on the application
form.
For support with your application, please contact j&icareersUK@serco.com.
Let’s impact a better future, together. Apply today.
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