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Lead Food Manager
Sainsbury's
London Borough of Camden, England, United Kingdom£40,000+["Full time"]
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What you’ll be doing:
• Lead a small team of food managers to manage the grocery shop floor in one of
our supermarkets
• Execute exciting trading events by working closely with the rest of the store
leadership team whether it’s Christmas or Easter you’ll help ensure we win.
• Regularly taking full accountability for the store in the absence of a store
manager, role modelling and coaching for high standards and efficiency across
the food hall.
• Manage compliance to processes and safety whilst bringing the passion and
flare for great shop keeping and creating fantastic shopping experiences.
• You’ll be responsible for a large team of colleagues, making sure they’re
performing at their best, they’re there on the shop floor when we need them
and that all people matters are conducted properly whether it’s celebrating
someone’s success or managing difficult situations.
What makes a great Lead Food Manager:
• A passionate leader who is consistently ambitious for their customers and
colleagues, every day, growing their team to do the same.
• Experience of managing managers, in a fast-paced, customer-facing
environment.
• An operator who is comfortable managing alone in the absence of more senior
management.
• Driven to deliver high performance with a focus on efficiency and engagement.
• Confident in the use of data and understanding / interpreting KPI's or other
performance indicators and transforming these into meaningful actions.
• Is a champion of inclusivity putting it at the heart of what they do, uses
this passion to build an inclusive team and working environment.
• Comfortable in managing complex people matters such as: managing
disciplinaries, performance issues or other similar employee relations
issues.
Essential Criteria:
• Experience leading large teams in a fast-paced, customer-focused environment
— you’ve developed leaders, built high-performing teams, and created a
culture of ownership and accountability.
• A track record of delivering exceptional customer experiences across complex
operations, with evidence of delivering these through your team.
• Proven success in delivering and improving KPIs — from sales and stock
availability to customer satisfaction and colleague engagement, you’ve driven
results that matter.
• Experience managing sensitive and complex people matters, including
performance, absence, and formal employee relations cases, with confidence,
fairness, and sound judgement.
• Leadership experience in an operational environment — whether in retail,
hospitality, or food service — where you’ve owned departmental performance
and confidently led the store in the absence of senior leadership.
• Can evidence leading change — whether rolling out new ways of working,
embedding new systems, or shifting team mindsets, you’ve brought people with
you and made change stick.
RESPONSIBILITIES
Leading in our stores:
Our management teams don’t just run stores - they’re the driving force behind
our business. With bold leadership, a passion for service and an eye for
opportunity, they empower teams to raise the bar every single day for our
customers. Whether it's product availability, safety standards, or delivering
seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And
the impact? Work becomes more rewarding for our colleagues, and shopping becomes
a next-level experience for every customer who walks through our doors. This is
how we bring our purpose to life, one powerful action at a time.
QUALIFICATIONS
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size,
complexity and location. Alongside this, we also offer a great range of benefits
for our managers, including:
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu
and Habitat after four weeks. This increases to 15% discount off at
Sainsbury’s every Friday and Saturday.
• An annual bonus scheme based on our, and your, performance.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and
financial advice.
• Colleague networks – link with like-minded people to help fulfil your
potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and
cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and
more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can
achieve their full potential and every customer feels welcome when they shop
with us.
To support this commitment, our colleagues may be entitled to a range of
enhanced discretionary leave for families, as well as support for carers. We
provide our colleagues resources to help them understand and support their role
and their team effectively. Our internal colleague networks seek to ensure true
representation for everyone, helping us identify and remove barriers that our
colleagues may face. We are proud to offer a range of development opportunities,
including mentorship, training, and career progression pathways, to help our
colleagues grow and succeed. We also celebrate diversity through various
initiatives and events, fostering a culture of inclusion and respect. If you
would like to learn more about our commitment to inclusivity, please take a
look here
[https://www.about.sainsburys.co.uk/sustainability/better-for-everyone/diversity-and-inclusion].
Should you require any reasonable adjustments during the application or
interview stages, please let us know, and we will endeavour to support you.