About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees
and annual revenue of c. €10 billion, operating in 61 countries under two brands
— Atos for services and Eviden for products. European number one in
cybersecurity, cloud and high performance computing, Atos Group is committed to
a secure and decarbonized future and provides tailored AI-powered, end-to-end
solutions for all industries. Atos Group is the brand under which Atos SE
(Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group [https://atos.net/en/who-we-are#raison-etre] is to
help design the future of the information space. Its expertise and services
support the development of knowledge, education and research in a multicultural
approach and contribute to the development of scientific and technological
excellence. Across the world, the Group enables its customers and employees, and
members of societies at large to live, work and develop sustainably, in a safe
and secure information space.
The Client Executive Partner (CEP) is the key Atos customer-facing
representative, who is directly leading the customer relationship management on
a day-to-day basis. Taking this role, you will be senior manager within the
business who has ultimate responsibility for the growth of your customer, or
portfolio of customers. Supported by a delivery function, you handle both the
revenue and the cost elements of a contract, and as such have P&L
responsibility. You are the empowered Atos representative who leads the
customer's business relationship, and your mission is to grow one or several
Atos client accounts across public facing government departments.
Business-critical metrics
* Order entry growth
* Total Revenue growth
* Project Margin
* Operating Margin
* Free Cash Flow (billing acceleration, overdue reduction, contract asset
reduction)
* Customer satisfaction
Responsibilities
* Customer Management – Planning, Selling, and Delivery
* Construct and reinforce relationships with customers
* Be positioned as a business partner of the client’s organization
* Assume full end-to-end global P&L accountability for the client account
* Be accountable for all dimensions of the account, from sales to operational
excellence in service and project delivery
* Implement the Account Plan, growth strategy, and ambition for their client(s)
* Be responsible for the client’s stakeholder relationship management
* Portfolio development
* Contribute to the development of new products through the identification of
customer needs
* Lead and functionally run a dedicated core client management team (Sales,
Solution Manager, Industry Specialist, Delivery Executive, Program Managers)
Requirements
* Proven knowledge and experience in the public sector in England, including
central government
* Experience and network in the public sector, including central government
* Experience in relationship management of Key customers
* Entrepreneurial approach
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