Sourced directly from Marks & Spencer's own careers page
Store Space Performance Planner
Marks & Spencer
London, England, United Kingdom["Full time"]
Thinking of applying? Check your CV against this job first.
See your match score, your strongest skills for this role, and what's missing — before you spend time on an application.
Your real match score
Free CareerPilot account · Takes about 2 minutes
We are looking for a commercially focused, analytically and visually strong
individual who can turn insight into action and deliver space optimisation in
stores. As a Store Space Performance Planner, you play a central part in shaping
how our stores bring the Fashion, Home and Beauty space and transformation
strategy to life. Operating across multiple regions within a division, you will
lead the application, allocation and optimisation of space through regular store
visits, robust grading decisions and macro space changes.
As a key partner to Store, Regional and Divisional leadership teams, you will
influence and support the delivery of macro space optimisation. Using analytical
tools, performance insight and close collaboration with Regional Managers, Store
teams and BU space teams, you will identify opportunities to drive sales, meet
customer needs and drive space productivity.
This is a varied role working across multiple stakeholder teams, requiring
strong commercial acumen, influential partnership skills and the ability to
translate data‑led insight into practical, strategic outcomes across a complex
estate. This role is central to bringing the Fashion, Home and Beauty
transformation strategy to life in store.
Due to high interest, this role may close earlier than advertised. We recommend
applying as soon as possible.
What you’ll do
Your key accountabilities will include
• Drive FHB Space & Grading Across the Division. Oversee all aspects of
Fashion, Home and Beauty space and grading within your division, ensuring space
is used efficiently, aligns with business strategy and meets customer needs to
maximise sales, productivity and ROI.
• Drive commercial Space Optimisation across the Estate. Lead reviews
of every store throughout the year using Red/Amber/Green methodology to assess
complexity, identify opportunities, and drive BU space optimisation. Analyse
store space performance to identify opportunities for macro-BU change, using
data to build clear, commercially grounded recommendations for senior
stakeholders. Produce PIRs to ensure learnings and insights are embedded into
future store proposals.
• Develop & Present Store Block Plans. Create proposed macro space
block plans to illustrate space changes, model the commercial benefits, and
compile compelling summaries. Chairing divisional store space surgeries
involving regional managers, Field VM and Space management. Ensure commercial,
operational and Space priorities are aligned, and that Space macro decision
making remains strategic and future focused, presenting your store space
proposals in these sessions.
• Translate Strategy into Practical Application. With the Store
Performance Manager and BU Space Planning teams translate strategy, grading
frameworks and space planning principles into actionable plans for each store.
Use space performance data, modelling tools, and productivity leavers to support
decision making and presenting commercially grounded recommendations for senior
stakeholders.
• Act as Regional Space Partner and voice of stores. Serve as the
primary point of contact for Regional Managers on all FHB space related topics.
Build trusted relationships with Regional Managers and Store Directors, securing
alignment and buy in to deliver space optimisation with momentum. Lead regular
visit to stores with senior stakeholders to understand and provide expert
guidance on operational realities, customer behaviour and the practicalities of
delivering macro moves at scale. Support stores in adopting the M&S Way for
Space and upskill new Store Managers and Regional Managers in the FHB Space and
Transformation strategies
Who you are
Your skills and experience will include
• Strong ability to initiate, build, and sustain relationships, influencing
effectively at all levels across the Support Centre and Stores.
• Expert understanding of the Space Planning and Merchandising critical path,
process flows, competencies, and related activities. Including relevant and
essential systems.
• Understanding of the entire store retailing environment, particularly in
relation to product delivery, space execution, and operational processes.
• Knowledge of business IT systems and the space planning interdependencies
• All relevant FH&B, Space & Retail reporting, and merch systems, specifically:
Blue Yonder floor planning, RP, MP, GMOR, PowerBI
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver
quality, value and service to millions of customers every day. We’re inclusive,
fast-moving and always evolving, with a strong sense of purpose and a focus on
doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
* 20% colleague discount on all M&S products and many third-party brands for
you and someone in your household, available once you’ve completed your
probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal
leave
* 24/7 wellbeing support, including virtual GP access and mental health
services
• One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We are disrupting, innovating and
leading the industry into a more conscientious, inspiring digital era. We are
transforming how we work together and offering our most exciting opportunities
yet. Marks & Spencer strives to be an inclusive organisation, trusted and
admired by our colleagues, customers and suppliers. Join us and make change
happen.
We are committed to building diverse and representative teams, where everyone
can bring their whole selves to work and be at their best. We support each other
and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any
stage of the recruitment process, please don’t hesitate to let us know when
completing your application. This information will be picked up by our team, so
we can try and put steps in place to help you be at your best through this
process.
To stay close to customers, our support
teams are in the office three days a week as we believe that
skills are developed through collaboration, and that spending time together
makes us more creative and connected.
#L1-AC1 #LI-Hybrid