Derbyshire, England, United Kingdom£30,000 – £34,440
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• On-target earnings up to £34,440
• Comprising a base salary of £30,000 - £32,240
• An uncapped monthly bonus scheme with average additional earnings of £2,200
per year.
* 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply
We’re the UK’s largest Automotive service, maintenance and repair business and
we offer great career opportunities, benefits and an uncapped bonus scheme.
As a Customer Service Advisor, you’ll be the welcoming face for our customers,
handling job bookings in our in-house system and discussing any technical
concerns they may have.
Benefits Include:
* 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords
products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out,
restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary
in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare
costs
• Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords.
Skills and Experience
• Proven track record of delivering excellent customer service
• IT literate
• Able to handle difficult situations professionally and calmly
• Experience working towards and achieving targets
• Ideally, experience in an Autocentre environment
• Must have a full drivers licence with less than 9 points as role will include
collection and delivery of vehicles
We’re in an exciting chapter – rapidly growing our business with a focus on
motoring services and electric mobility. We’re the UK’s leading retailer of
motoring and cycling products and services, and the UK’s largest vehicle
service, maintenance and repair business. Join us and be part of our success
story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and
apply anyway! At Halfords we are committed to creating an inclusive workplace
for our colleagues. We're an equal opportunities employer and proud to welcome
applications from all backgrounds and embrace diversity within our one Halfords
Family.