Business Admin Apprentice

MAIN PURPOSE OF ROLE: Our mission: • To deliver an on-brand experience, evoking emotions & creating inspiring spaces. As a Business Administration Apprentice, you will be developing your skills and knowledge while supporting the IT, Governance, Risk & Compliance function and wider business areas. This role is designed to provide a structured learning experience alongside day-to-day responsibilities, giving you exposure to key business operations within a fast-paced, multi-site organisation. Working closely with the IT, Governance, Risk & Compliance Manager, you will learn how to support internal processes, systems, and compliance requirements, while building confidence in a professional workplace. Throughout the apprenticeship, you will gain practical experience in areas such as administration, health & safety coordination, IT support, training administration, and document control. This opportunity will enable you to develop core business skills, effective communication, organisation, and an understanding of how a growing national group operates, alongside working towards a recognised Level 3 qualification. KEY DUTIES/RESPONSIBILITIES: As an apprentice, you will be supported in these responsibilities and will gradually take on more ownership as your skills develop. Document & Compliance Administration · Support the maintenance and updating of internal trackers, logs, and records · Learn how to monitor expiry dates for policies, procedures, and certifications, ensuring they are reviewed and renewed where required · Assist in ensuring documentation is accurately filed and easily accessible · Record updates and completed actions, learning how to set reminders for future deadlines Health & Safety & Office Coordination · Assist in coordinating office servicing and maintenance (e.g. alarms, air conditioning, fire safety equipment) · Work with front-of-house teams to help ensure servicing schedules are met · Support the collection and organisation of subcontractor documentation (e.g. insurance, RAMS), escalating where required · Help arrange health & safety site visits with external providers · Learn how to log and track non-compliance actions and support follow-up actions · Escalate issues to the relevant manager where appropriate Employee Lifecycle Support · Support onboarding and offboarding processes using established checklists · Assist with IT setup and equipment allocation for new starters · Help ensure systems, records, and trackers are kept accurate and up to date Training & Development Administration · Maintain training records and matrices, ensuring accuracy · Support monitoring of training requirements and certification expiry dates · Assist in coordinating training bookings and sending reminders to employees · Learn how to maintain accurate and up-to-date training data IT & Asset Support · Learn how to log support tickets with external IT providers · Support sourcing quotes and processing approved IT purchases · Assist in maintaining asset registers and updating tracking systems · Support basic IT setup (e.g. equipment checks and preparation) · Liaise with mobile and IT service providers as required General Business Support · Provide administrative support across compliance, IT and wider business functions · Support ad hoc projects and tasks as part of your development · Contribute to maintaining efficient, organised and compliant processes across the business · Identify opportunities to improve processes as your knowledge grows Apprenticeship Development As part of this role, you will: · Work towards a Level 3 Business Administrator Apprenticeship qualification · Develop skills in communication, organisation, stakeholder management and business processes · Gain experience using workplace systems and tools · Receive ongoing support through coaching, mentoring and structured learning