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Service Manager
Croydon Council
London Borough of Croydon, England, United Kingdom£68,570 – £71,055["Full time"]
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Salary range: Grade 17 £68,57 £71,055p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week
Location: Croydon
Croydon is taking a place-based approach, focusing on statutory
responsibilities, prevention and early intervention, and taking a whole family,
strengths-based recovery approach; working alongside residents and their
families to maximise their life chances and outcomes. The role operates within
that context and has become available following a restructure of Adult Social
Care Mental Health Service.
The post holders will be responsible for the leadership and management of
Croydon Adult Social Care Mental Health Locality and Specialised Services; build
partnerships with other agencies and internal Croydon council department and
ensure that there is a network of support available to people to assist them in
maximising their independence.
The position offers excellent opportunity to work as a strategic lead towards
the development and continuous improvement of the overall service, reporting to
the Head of Service, and the implementation and monitoring of the service plan.
Ensuring that the work of the service complies with all relevant legislation and
statutory guidance. Specifically, to ensure that adults with mental health needs
have their social care needs met in line with the requirements of the Care Act
2014, Mental Health Act 1983, the Mental Capacity Act 2005, any other relevant
legislation, and the transformation agendas for health and social care.
Enquiries for this position and contact person:
valentine.nweze@croydon.gov.uk [valentine.nweze@croydon.gov.uk]
Interviews will be held W/C 14 September 2026
To view the Service Manager role profile please Click here.
[https://drive.google.com/file/d/1x4fUNaG9BqxEbvlg-aTn66hTawBoBjp_/view?usp=drive_link]
Croydon Council’s priorities
The Council balances its books, listens to residents, and delivers good
sustainable services
• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with
Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the
voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of
our communities
Key business plan outcomes:
• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and
fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to
call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all
sections of the community. Subject to business needs, we will be pleased to
consider applications from candidates seeking flexible working arrangements and
support hybrid working, whereby staff attend the workplace for part of their
working week and work from home, or elsewhere, remotely for the rest of the
time.
As users of the disability confident scheme, we guarantee to interview all
disabled applicants who meet the minimum criteria for the advertised role.
Croydon council is committed to safeguarding and promoting the welfare of
children and vulnerable adults and expects all staff to share this commitment.
The Successful candidate will be subject to a DBS check, if the role requires
one.