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JOB SUMMARY
We are looking for a passionate Sous Chef to join our wonderful team at London
Marriott Hotel Maida Vale.
Exhibits culinary talents by personally performing tasks while assisting in
leading the staff and managing all food related functions. Works to continually
improve guest and employee satisfaction while maximizing the financial
performance in all areas of responsibility. Assists in supervising all kitchen
areas to ensure a consistent, high quality product is produced. Responsible for
guiding and developing staff including direct reports. Must ensure sanitation
and food standards are achieved. Areas of responsibility comprise overseeing all
food preparation areas (e.g., banquets, room service, restaurants, bar/lounge
and employee cafeteria) and all support areas (e.g., dish room and purchasing)
as applicable.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 6 years experience in the culinary, food and
beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and
Restaurant Management, or related major; 4 years experience in the culinary,
food and beverage, or related professional area.
CORE WORK ACTIVITIES
Assisting in Leading Kitchen Operations for Property
• Provides direction for all day-to-day operations.
• Understands employee positions well enough to perform duties in employees'
absence or determine appropriate replacement to fill gaps.
• Provides guidance and direction to subordinates, including setting
performance standards and monitoring performance.
• Utilizes interpersonal and communication skills to lead, influence, and
encourage others; advocates sound financial/business decision making;
demonstrates honesty/integrity; leads by example.
• Encourages and builds mutual trust, respect, and cooperation among team
members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensures property policies are administered fairly and consistently.
• Reviews staffing levels to ensure that guest service, operational needs and
financial objectives are met.
Setting and Maintaining Goals for Culinary Function and Activities
• Develops and implements guidelines and control procedures for purchasing and
receiving areas.
• Establishes goals including performance goals, budget goals, team goals,
etc.
• Communicates the importance of safety procedures, detailing procedure codes,
ensuring employee understanding of safety codes, monitoring processes and
procedures related to safety.
• Manages department controllable expenses including food cost, supplies,
uniforms and equipment.
• Participates in the budgeting process for areas of responsibility.
• Knows and implements the brand's safety standards.
Ensuring Culinary Standards and Responsibilities are Met
• Provides direction for menu development.
• Monitors the quality of raw and cooked food products to ensure that standards
are met.
• Determines how food should be presented, and create decorative food
displays.
• Recognizes superior quality products, presentations and flavor.
• Ensures compliance with food handling and sanitation standards.
• Follows proper handling and right temperature of all food products.
• Ensures employees maintain required food handling and sanitation
certifications.
Ensuring Exceptional Customer Service
• Provides and supports service behaviors that are above and beyond for
customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand
guest needs, providing guidance, feedback, and individual coaching when
needed.
• Manages day-to-day operations, ensuring the quality, standards and meeting
the expectations of the customers on a daily basis.
Perks you deserve.
You’ll be supported in and out of the workplace through:
• Enjoy complimentary meals on duty
• Save while dining with 20% off food & beverage in all participating Marriott
Hotels and 50% off in one of the Central London Marriott Cluster properties
• Travel smarter with discounted stays at over 9000 Marriott International
hotels worldwide
• Be celebrated through awards and recognition celebrations
• Access 24/7 confidential wellbeing support in our Wisdom App
• Stay active with our Cycle to Work Scheme
• Plan confidently for the future with our supportive company pension scheme
• Part of Marriott International, the largest hospitality brand in the world-
this means national and internal promotion opportunities for the right
candidates. The sky is your limit here
• Work alongside some amazing talent- award winning, experienced hospitality
professionals
• Access to major high street discounts so you can treat your friends and
family as required
LONDON MARRIOTT MAIDA VALE
Surrounded by legendary attractions, London Marriott Hotel Maida Vale is a
stylish fixture on the Northwest London cityscape. Here, we celebrate our
uniqueness. We celebrate the dreamers who make their own mark, and with good
reason.
At Marriott International, we are dedicated to being an equal opportunity
employer, welcoming all and providing access to opportunity. We actively foster
an environment where the unique backgrounds of our associates are valued and
celebrated. Our greatest strength lies in the rich blend of culture, talent, and
experiences of our associates. We are committed to non-discrimination on any
protected basis, including disability, veteran status, or other basis protected
by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every
opportunity while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the promise of
"Wonderful Hospitality. Always." by delivering thoughtful, heartfelt,
forward-thinking service that upholds and builds upon this living legacy. With
the name that's synonymous with hospitality the world over, we are proud to
welcome you to explore a career with Marriott Hotels. In joining Marriott
Hotels, you join a portfolio of brands with Marriott International. Be where you
can do your best work, begin your purpose, belong to an amazing global team, and
become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of
more than 100 beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first. Because if
you're happy, our guests will be happy. JW Marriott associates are confident,
innovative, genuine, intuitive, and carry on the legacy of the brand's namesake
and company founder, J.Willard Marriott. Our hotels offer a work experience
unlike any other, where you'll be part of a community and enjoy true camaraderie
with a diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you can pursue your
passions in a luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our associates. That's
The JW Treatment. In joining JW Marriott, you join a portfolio of brands with
Marriott International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.